Job Description

Role Overview:

The Technical Estimator plays a key role in supporting the team by providing accurate and competitive price estimates for products and services offered by the company. You will work closely with customers, the sales team and the engineering director to understand project requirements and develop detailed cost estimates.

This role involves a combination of office-based work, customer interactions and collaboration with internal teams. The ability to work under pressure to meet tight deadlines and adapt to changing priorities is essential.

This role requires a combination of technical knowledge, attention to detail and strong communication skills to ensure that quotes are both accurate and persuasive.

This role plays a vital role in ensuring the efficiency of sales operations, contributing to the overall success of the sales team by providing essential support and co-ordination. This is a crucial role in securing new business and driving revenue growth for the division. By providing accurate and competitive price estimates, you contribute to the success of sales initiatives and help build lasting relationships with customers.

Key Responsibilities of Role:

Cost Estimation and Preparation

Analyse project requirements, materials, labour and overhead costs to develop detailed and accurate price estimates. Prepare professional and persuasive quotations, including cost breakdowns, project timelines and terms and conditions. Liaise with engineering to understand requirements for each stage of their quotation documentation. Ensure RFQ's are issued in a timely manner. Expedite supplier quotes.

Sales Support

Provide product information and technical details to customers as needed.

Order Processing

Manage the order processing system, including entering sales orders, tracking shipments and ensuring timely delivery to customers. Collaborate with logistics and operations teams to co-ordinate product shipments and resolve any delivery issues. Create jobs from quotations and input data in to ERP system, providing support with operations and invoicing stages when required.

Customer Communication

Act as a liaison between the sales team and customers, ensuring effective communication and addressing customer enquiries. Keep customers informed about order status, delivery timelines and any relevant updates. Manage customer expectations in the event of delays.

Technical Documentation

Maintain accurate and up-to-date technical documentation, including product specifications, pricing and sales contracts. Ensure that all documentation complies with company standards and policies.

Sales Reporting

Monitor sales reports, analysing key performance indicators and sales metrics. Provide insights and recommendations based on sales data to support decision-making.

Day to Day Tasks:

All tasks relating to sales estimation following on from receipt of site paperwork documentation including: winning quotes, management of customer requirements relating to won/confirmed sales opportunities, ordering all parts relating to sales, raising PO's for parts related to sales. Raising quotations, inclusive of sales analysis. End to end sales pipeline management. Communicating with customers and suppliers via telephone and email. General admin duties to support across the team where required.

Person Specification:

Proven experience in a technical estimating, sales support or project costing role Experience within engineering, manufacturing, or industrial environments preferred Familiarity with pricing structures, quoting processes and cost analysis Experience using ERP systems and Microsoft Office (Excel, Word, Outlook) Comfortable working with technical drawings and specifications (desirable) Strong numerical and analytical skills with attention to detail Excellent written and verbal communication skills Highly organised with the ability to manage multiple tasks and deadlines Customer-focused with the ability to build rapport and maintain professional relationships Problem-solving mindset and ability to work independently Team player with a proactive and flexible approach to work Ability to interpret technical information and translate it into clear and accurate quotations Positive attitude and willingness to learn Professional and approachable demeanour Resilient under pressure and adaptable to changing priorities Takes ownership and accountability for work Committed to maintaining high standards and continuous improvement

Benefits

Permanent A competitive salary, depending on experience 40 hours per week, working Monday to Friday 33 days annual holiday including statutory bank holidays Contributory pension Life Assurance Healthcare Cashback Plan Company mental and financial wellbeing support package including OnDemand GP and EAP Discounts, Cycle2Work Scheme and Electric Vehicle Scheme

RS Industrial Services

We are the leading experts who are passionate about our people who always "go one step further". We deliver outstanding service through our one stop shop services.

With over 20 years' experience, we inspect, service, maintain and repair overhead cranes and lifting equipment. In addition, we have large Trade Counters across the region providing a diverse range of products across all industries. Our dedicated in-house Training Centre provides on-site and off-site training to help our customers stay compliant.

Our people deliver outstanding service and are proud to provide a genuine one stop shop.

Job Types: Full-time, Permanent

Benefits:

Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Store discount
Experience:

technical estimating: 2 years (required)
Work Location: In person