Job Description

Role Details

Type of Support:

Consultancy

Contract Duration:

Permanent

Work Type and Location:

London

Target Start Date:

ASAP

About the role

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We're looking for a Technical Consultant to join our rapidly growing startup. You'll work closely with our Sales and Solutions teams to implement the Zip Integration Platform for our customers.


As every business needs our type of product, you'll work with a variety of new clients and industries. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks.

What you'll Do

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The Technical Consultant is a key part of our professional services team helping customers get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will work with multiple customers and be a trusted technical expert in your field.

Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product. Improve our technical processes to help our customers accelerate the time to value.

What We Expect From You

4+ years experience

integrating systems with ERP, P2P, Ticketing, CLM, and TPRM systems. Experience using iPaaS tools to configure integrations required. Experience with Python/Javascript scripting. Experience working with XML / REST based endpoints and standard authentication protocols. Past ERP implementation, integration, configuration or administration experience is beneficial but not required. Ability to translate highly technical information for audiences with varying degrees of technical knowledge. Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers. Comfortable working with API documentation. Comfortable testing and troubleshooting integration errors. Able to understand customer requirements and document that information quickly, with little oversight. A continual learner and open to learning new technologies that Zip may integrate with in the future. Strong communication skills. Extreme attention to detail and pride yourself in being incredibly proactive. Experience working with product and engineering teams. A relentless focus on customer success.

What You'll Get in Return

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Full-time employment with competitive compensation based on experience. Start-Up Equity Health, Vision, and Dental Coverage Team Building Events and Happy Hour Flexible PTO Equipment plus home office budget Training opportunities provided by PartnerHero and outside entities. Commuter Benefit

Company Culture Is At Our Core

Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions:

Care for others:

Cooperate, empathize, and seek opportunities to put each other first.

Embrace growth:

Expand your mind by taking calculated risks, developing your skills, and staying open to change.

Manifest trust:

Trust is the bond that allows us to work at our highest levels, as members of a team, in a unified direction. It is continuously earned by delivering on our commitments.

Take ownership:

Doing the right thing should come naturally.

Be humble:

Seek guidance, receive feedback, ask questions, and listen to your colleagues.

PartnerHero

is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.


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