Job Description

Position SummaryWhy join our team?Samsung Networks is an industry leader in Open RAN network deployments with commercial deployments in US, Asia and European markets. We are expanding our Service portfolio to include System Integration Services and as a result we will be creating a new team to lead these activities!As part of our expansion in Europe, Samsung Networks UK is looking to hire an experienced and highly motivated System Integration ORAN Technical Lead to coordinate the delivery of our System Integration Testing and Support packages for a Tier 1 customer in Europe. You will manage and lead all aspects of the delivery of our Technical obligations commencing in Q1 2025 and excel in the supporting all of our Technical commitments and ensuring maximum customer satisfaction.This is an exciting opportunity for the right candidate who can demonstrate a consistent record in Technical management of complex multi vendor IT and Core Telecommunications project and has extensive experience in creating and maintaining highly satisfied customers. This role is based in Reading but will require travel to other project and customer locations in the UK.Role and ResponsibilitiesYour key responsibilitiesSpecify the End to End System Integration Test deliverables for all of the ORAN vendorsDefine the Test reporting criteria with each collaborator and create and maintain a customer dashboard for all Test process reporting and issue tracking items.Ensure that the agree Test scope and specification testing reports have been provided by each ORAN vendorOptimise the Test execution plans across each ORAN vendors labs to ensure the most optimal testing path is used.Ensure that all Test defects are assembled and reported to the key stakeholders and proved an End to End resolution plan for such itemsGuide vendors in fixing issues during root cause analysis activitiesPresent Test progress reports to senior stakeholders in the customers organisationCreate a final Test exit report and system deployment method of procedure documents to the customer.In Life Operational Product defect support to the customers technical teamsProvide Troubleshooting coordination of complex product issuesAct as the main technical interface for the Samsung Global Service Centre for Problem ticket analysis.What we need for this roleTo be successful, you will possess the following skills and attributes:Demonstrated ability in a Technical lead/management role in the telecom/IT sectorConsistent record in the delivery of complex large scale multi vendor System Integration technical projectsPrevious experience of multi vendor network virtualising solutions such as Open RAN, virtualised RAN/Core.Validated customer and partner management skillsExceptional communicator both internally and towards the customerExcellent organisational skills and an ability to anticipate customerxe2x80x99s needs and act accordinglyExcellent level of presentation, communication and planning skills.Ability to prepare & deliver complex technical concepts to a high standard within tight timescales.Fluent in spoken and written EnglishExcellent documentation writing skillsExceptional ability to navigate large and complex organisations to build relationships and influencing capabilitiesSuperb communication and presentation skillsWhat does success look like?You will have optimally led the ORAN System Integration testing phases and achieved the Test completion achievements on time, developing and agreed a solid Hardware and Software Test process with the customer and 3rd party ORAN vendors including the internal Samsung technical teamsStructured the Test governance and developed the means to communicate timeline alignment to ensure documentation is delivered on time as per the Project achievementsYou will have supported all in life product problem case and ensured that all problems were resolved in a timely and transparent mannerThe interview processFollowing the screening of candidate CVs there will be a 2 stage recruitment process covering technical and suitability topics.The technical interview will involve candidates demonstrating their in-depth knowledge and experience of delivering complex Telco and IT System projects. You will be assessed on your technical knowledge, organisational capability and customer focus. We will ask you to illustrate how your past roles and experience makes you a great fit for this role.The suitability interview will involve a wider review at the candidatexe2x80x99s suitability and availability to accept the role if offered and their motivation to join Samsung. It will cover topics such as understanding of the role, flexibility to work at various project or customer locations and cultural xe2x80x9cfitxe2x80x9d into a small highly motived team.Skills and QualificationsBenefits of working at Samsung includeBonus scheme linked to individual, team and company performanceCar allowancePension contributionThree volunteering days each yearHoliday - 25 days plus bank holidays and an additional day off for your birthdayAccess to discounts on a wide range of Samsung productsAccess to a discount shopping portalPartner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agencyUp to 20 (pro-rata) Partner Absence days per calendar year to be used in times of needA note on equal opportunitiesWe are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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