Job Description

Job Advert


We're looking for a highly organised and proactive Technical Planning Co-ordinator to join our BD Management Services Team. This is a

Fixed Term

contract for our busy winter period, with an end date of end of March 2026.


In this key role, you'll support the smooth delivery of major works, minor works, responsive repairs, and compliance projects--ensuring our services meet the highest standards of professionalism and customer satisfaction.

What You'll Be Doing

Planning and coordinating daily workloads for operatives across multiple workstreams. Managing job workflows and maintaining accurate records, including statutory compliance documentation. Acting as a first point of contact for service delivery enquiries and complaints, helping to resolve issues quickly and professionally. Supporting resource planning and budget management in line with company policy. Monitoring performance and compliance, reporting progress and issues to managers. Using systems like Microsoft Office and Accuserv to streamline operations and reporting. Promoting health, safety, and wellbeing across all aspects of service delivery. Driving continuous improvement through performance data and customer feedback.

What We're Looking For

Experience in planning within a repairs, maintenance, or cyclical environment (preferred). Understanding of relevant legislation, including health and safety (preferred). Excellent planning and organisational skills, with the ability to manage multiple projects. Strong customer service and stakeholder engagement abilities. Confident communicator with a problem-solving mindset and commercial awareness. Proficient in Microsoft Office (Word, Excel, Outlook, Teams) and database systems.

About Us:

BD Group was created by the London Borough of Barking & Dagenham to create positive economic, environmental and social change. We are facilities services company, providing a range of services for public and private sector clients currently across London and the Southeast, but with aspirations to broaden our geographies over time. Our mission is to help communities live, work and grow to fulfil their potential through the delivery of safe, high-quality services based on our unique understanding of local needs.

Working arrangements:

Location:

BD Group, LondonEast-UK Business, Technology and Science Park, Dagenham

Type:

Full - Time, fixed term contract (36 hours per week), Monday - Friday

Benefits

In addition to an attractive salary, our benefits package includes:


? Heart Hub rewards, perks & benefits platform!


? Group Life Assurance


? Pension Scheme


? Paid Holidays


? Family Friendly Policies making work-life balance achievable


? Health & wellbeing support including an Employee Assistance Programme (EAP)


? Free on-site parking and access to park amenities


? On site cafe (with discounts available via our app)


? Career development and training


? A GREAT TEAM!

How to Apply

This opportunity is to start as soon as possible so applications will be progressed on a rolling basis so if this sounds like the right opportunity for you, don't delay! Click 'Apply' to submit your CV and application form demonstrating why you're the perfect fit for this opportunity.