Job Description

Job Opportunity: Technical Product Manager - Developer Experience


Are you passionate about empowering developers and building seamless technical experiences? Do you thrive at the intersection of emerging AI capabilities and world-class platform design? Join us as a

Technical Product Manager

and help shape the future of developer experience in our AI-led transformation.

About Us:

Thomas is a global leader in the world of People science, and we are embarking on an exciting journey to become a cutting-edge, AI-powered product organization. As part of our transformation, we are reimagining our products and product experience to stay ahead in a dynamic and fast-evolving market. Our environment is challenging, fast-paced, and full of opportunities to make a real impact.

The Role:

As a Technical Product Manager for Developer Experience, you will be responsible for shaping how developers interact with Thomas' solutions. You'll focus on crafting intuitive, performant, and scalable developer-facing features, while aligning closely with engineering, data science, and platform architecture teams.

What You'll Do:

Shape Technical Strategy:

Define and evolve the developer experience roadmap, aligned with our AI product architecture, business goals, and technical feasibility. Prioritize enhancements that reduce integration time, improve usability, and scale with customer demand.

Lead Discovery & Experimentation:

Partner with developers and internal teams to identify friction points and explore improvements. Validate hypotheses through rapid experimentation and user feedback.

Deliver with Precision:

Work closely with engineering to ship robust, scalable, and testable Developer Experience solutions. Guide the development of ALPHA/BETA programs and production-ready deployments.

Champion Developer Insights:

Use telemetry, support feedback, and tooling insights to uncover opportunities and drive continuous improvement. Define and monitor KPIs like integration success rate, error rates, and DX satisfaction.

Collaborate Across Teams:

Act as the technical product liaison between engineering, support, and go-to-market teams. Clearly communicate product direction, technical decisions, and progress with stakeholders at all levels.

Stay Ahead of the Curve:

Bring external awareness of trends in LLM context strategies, developer tooling, and open-source innovation. Use this insight to guide platform improvements and maintain competitive advantage.

Requirements

About You:

We're looking for a technical product professional who is:

Developer-Centric:

You understand and care deeply about the developer journey, from first API call to production deployment. You've built tools or platforms developers love.

Data-Driven:

You define success with clarity, track technical metrics and use insights to iterate and improve.

Curious & Innovative:

You constantly explore new technologies, developer workflows, and emerging model capabilities. You love digging into code, testing prototypes, and experimenting to learn.

Collaborative & Clear:

You can explain complex technical topics to diverse audiences and bring people along with your vision. You build trust across engineering, product, and commercial teams.

Strategic & Resilient:

You align day-to-day work with long-term vision, stay calm in ambiguity, and adapt quickly in a fast-moving environment.

Key Differentiators

AI Fluency:

Experience working with LLMs, prompt engineering, model context strategies (e.g. embeddings, RAG), or similar technical domains.

Developer Tooling:

Background in building APIs, SDKs, or technical interfaces with a focus on usability and performance.

Industry Awareness:

Knowledge of the HCM or people science domain is a plus, especially if paired with developer platform experience.

Why Join Us?

Be part of a transformation: Shape our journey to becoming an AI-first category leader. Make an impact: Play a key role in delivering customer-centric solutions and driving organizational success. Learn and grow: Join a culture of continuous learning and innovation. Work with purpose: Contribute to products that create real value for customers and stakeholders.

If you're excited to lead in a high-impact role, challenge the status quo, and be part of a team that is bringing breakout product to life, we want to hear from you. Click here to find out more about Thomas.

Benefits

Holiday

- 25 days per annum, plus the opportunity to purchase up to an extra 5 days per annum through the salary sacrifice holiday buy scheme

Early Finish Friday

- Finish at 15:00 all year round.

Hybrid Working

- primarily working from home with some days as agreed with the People Manager from the office. An extra day off for your birthday and for moving house!

Employment Assistance Programme

- Access to Workplace Options which provides a complete support network that offers expert advice and compassionate guidance and is accessible 24 hours a day, 7 days a week, 365 days a year.

UK Healthcare

- cash plan where members of Team Thomas can claim back for various healthcare appointments (including dental and optical).

My Specialist GP

- a private GP surgery located in Marlow, which is available for all members of Team Thomas to use for emergency on the day appointments, paid for by Thomas.

Gym Membership

- Thomas will either pay up to 28 per month towards gym membership at any nationwide gym, or 28 per month towards membership at The Marlow Club (a gym and swimming pool located close to the Marlow office).

Perkbox

- a communication, health & wellbeing, and discount portal, allowing members of Team Thomas to keep up to date with business news, access information on health & wellbeing offerings and access discounts on a wide range of retail products and leisure activities.

Personalised Feedback Session

- with an enablement specialist to gain insight into own Thomas insights.

Dress down policy

- other than for client facing meetings where appropriate. Enhanced Maternity and Paternity Scheme. A Salary Sacrifice Pension Scheme.

Location: This role is based in the UK and aligned with our Marlow office