Job Description

About Fourteen IP

Established in 2011 Fourteen IP Communications is a global leader in providing AI and cloud telephony solutions to the hospitality industry. Trusted by world-renowned hotel brands including Marriott, Hilton, Hyatt, and Accor, we help properties enhance guest experience and streamline operations across more than 3,000 hotels worldwide.

We are a people centric company who are proudly accredited by

Investors in

People Gold Standard

and believe that people are at the heart of everything we do. We believe in treating our colleagues, customers, and partners like family, and are passionate about our Innovation and communication, and continuously strive to develop new ideas and solutions that will benefit our customer and our people. Our vision is to create the most innovative solutions for the hospitality industry, enabled by people and power by AI and data intelligence.

If you are looking to take the next step in your career and want to work in an environment that offers supportive leadership in an evolving industry, with long term career opportunities then this is the role for you.

Role Overview

As our company continues to grow, we have a fantastic opportunity for a Technical Project Manager to join the Fourteen IP team. As a Technical Project Manager, you will ensure that project installations are planned, deployed, commissioned and tested in line with the solution design and specification, where applicable the relevant contractual and industry standards. Project Managers will also ensure that projects are completed within agreed budgetary timescales and costs.

Responsibilities

Accepting project installations in accordance with operational company policies and procedures. Conducting and communicating health and safety risk assessments Producing and communication on site method statements Arranging and co-ordinating project initiation meetings, ensuring that the relevant parties are in attendance and that the agenda covers all project requirements. Creating and communicating detailed project plans, SOWs and PIDs Selecting and scheduling the appropriate quantity and skill of technical resource Submitting part order requests to the logistics manager accurately, using the appropriate systems and within appropriate timescales. Effectively managing the installation team including, Senior Technicians, Technicians, Apprentices and where applicable sub-contractors and other third-party vendors. Clearly communicating project plans and work instructions via cases and work orders. Negotiating with sub-contractor, suppliers and third-party vendors when necessary. Proactively monitoring project progress and amending project plans and SOWs when necessary and providing project update reports to the Head of Operations and Head of Finance at the required frequency Making site progress visits and holding progress review meetings as and when required Effectively controlling overtime to ensure labour allocations are in line with the project's costings Producing quotations for contract variations and ensuring that orders for variations are received before proceeding with any variation works Creating accurate and detailed system documentation packs sharing these with other stakeholders within the organisation. Maintaining real time records via the organisation's CRM system Creating Handover Certificates and ensuring that these are received back signed upon physical completion of the project Arranging support handover of recently completed project installations to the Head of Technical Services and the Head of Support Services. Establishing and maintaining effective interpersonal relationships with those contacted during work. Providing training, coaching and professional development to members of the team in order to enhance their knowledge and skills as and when required. Completing required training for the post and striving to meet development objectives. Maintaining any technical or professional qualifications required for the post. Working towards the 'Fourteen Way' Performing any other / or additional duties as dictated by the needs of the business.

Key Skills & Experience

Ability to accurately capture minutes and actions relating to project handover and kick off meetings. Production of Risk Assessments and Method Statements for project installations. Accurately detail all project documentation including project plans, scop of work's, project information document packs, handovers and certifications. Ability to analysis data, and plan resources to ensure that performance, and budgets are optimised. Strong communication, customer service, and interpersonal skills, with the ability to explain project plans clearly. Strong organisational skills with high attention to detail
Successful candidate will be

ambitious, customer focused and highly organised individual

with the ability to prioritise workload and support multiple projects in a fast passed environment.

Job Types: Full-time, Permanent

Pay: 38,000.00-50,000.00 per year

Benefits:

Company events Company pension Cycle to work scheme Free parking On-site parking Sick pay
Work Location: Hybrid remote in Wigan WN3 6XP