Job Description

Job Summary

We are seeking a detail-oriented and proactive Technical Sales Administrator to support our sales team in delivering their service. The ideal candidate will possess strong organisational skills and have a passion for delivering good customer service. This role involves managing the technically biased administrative tasks such as processing orders & quotes, maintaining accurate records, assisting the customer and ensuring smooth communication between the sales department and other teams within the organisation.

Responsibilities

Processing orders to required quality standards in a fast paced, deadline driven environment Handling enquiries, establishing customer's requirements and providing accurate quotations within company timescales Planning customer orders, ensuring requirements, timescale and specifications are understood and communicated effectively with both production and the customer Generating required manufacturing paperwork such as works orders, route cards and despatch sheets Tracking customer orders through to completion ensuring these are processed on time, collating completed work orders and invoicing customers Arranging and managing of customer deliveries and providing cover where necessary to other relevant departments. Answering general calls and redirecting as appropriate.

Qualifications

1-2 years' experience of working in a similar/transferable administrative role (Engineering or transferrable industry preferred) Excellent communication skills with experience of phone-based customer interaction Experience of using data based ERP software Proven experience of delivering a high level of customer service Proficient at Microsoft Office packages such as Word and Excel Ability to absorb and understand necessary technical product information Proven ability multi task and work accurately at pace, with the ability to prioritise workload Excellent attention to detail
If you are a motivated individual looking to contribute to a dynamic team, we encourage you to apply for this exciting opportunity as a Technical Sales Administrator.

Job Type: Full-time

Pay: From 27,000.00 per year

Benefits:

Company pension Discounted or free food Free parking On-site parking
Schedule:

Monday to Friday No weekends
Ability to commute/relocate:

Aylesford ME20 7NA: reliably commute or plan to relocate before starting work (required)
Education:

A-Level or equivalent (required)
Experience:

Technical sales administration: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person