Job Description

Company Overview

ecoTrus is a patented loft conversion system that makes loft conversions easier, faster and less invasive providing a more accurate solution. Please see www.ecoTrus.com

Summary

As a Technical Advisor at ecoTrus, you will play a pivotal role in guiding clients through our innovative services and ensuring they receive the best possible support. This position is essential for maintaining our commitment to excellence and customer satisfaction.

Responsibilities

Provide expert advice to clients on technical aspects of our services. Assist in the development of project proposals and presentations. Occasional site visits when necessary (car provided for this) Ensure effective communication between clients and project teams. Utilize IT tools to manage project documentation and client interactions. Conduct follow-ups with clients to ensure satisfaction with services provided. Collaborate with team members to enhance service delivery processes.

Requirements

Strong customer service skills with a focus on client satisfaction. Knowledge of domestic building practice is essential. Experienced in UK building control and planning permissions essential. Ability to climb into a loft with a client sometimes and discuss options. Proficiency in Microsoft Office Suite, particularly Excel. Basic knowledge of Monday.com or any other CRM system Full UK driving license. One Saturday per month required. Excellent communication skills, both verbal and written, in English. Ability to manage time effectively and prioritize tasks in a fast-paced environment.
Pay- We are trying to find individuals that are confident enough and experienced enough to operate on a commision based pay system. This will include a low basic (to be discussed) with a average sale commission of 450 per sale uncapped.

If you are passionate about delivering exceptional service and want to be part of an innovative team at ecoTrus, we invite you to apply today!

Pay: 20,731.00-75,000.00 per year

Additional pay:

Commission pay
Benefits:

Company events On-site parking
Schedule:

Monday to Friday Weekend availability
Work Location: In person