Job Description

We are seeking a Technical Sales Co-ordinator to join our Air Shop team, providing expert technical ventilation support while playing a key role in the sales process. This position suits an individual with technical knowledge of residential ventilation systems, building construction, and regulatory requirements, combined with excellent customer communication skills.

You will help support projects from initial enquiry through to completion, advising customers on compliant, practical, and efficient ventilation system designs for new build and retrofit projects.

Key Responsibilities

Technical & Design Support

Provide technical ventilation support for residential projects, including new-build and refurbishment projects Advise customers on ventilation system design, layouts, and product selection, ensuring solutions are practical and compliant Interpret architectural and construction drawings to assess feasibility and routing of ductwork Apply knowledge of building structures, including joist types (I-joists, solid timber, metal web joists), floor layouts, ceiling voids, and wall constructions, to design effective ducting runs Produce sketched duct routes and system layouts to support CAD design development Work closely with CAD designers to translate technical concepts into accurate final drawings

Sales & Customer Engagement

Act as a core part of the technical sales process, supporting enquiries through to order placement Engage in regular customer interaction via phone, email, and meetings to understand project requirements and provide technical guidance Offer consultative advice to installers, developers, consultants, and homeowners Create quotations and support follow-ups and technical clarifications to help drive sales conversions Build and maintain long-term customer relationships through a professional and solutions-focused approach Maintain accurate records of designs, customer interactions, and project documentation.

Skills & Experience Required

Proven experience in residential ventilation systems Practical knowledge of joist types, floor and ceiling layouts, and how these affect duct routing Working knowledge of ventilation-related building regulations Ability to read and interpret architectural and structural drawings Experience sketching or marking up duct routes for CAD-based designs Confident, customer-focused communicator with a technical sales mindset Well organised and capable of managing multiple projects simultaneously Demonstrate an understanding of UK Building Regulations, particularly Part F, and ensure designs meet all relevant standards.

Desirable

Experience in a technical sales, applications, or design role within ventilation Familiarity with CAD software/CAD designers Knowledge of energy-efficient, low-carbon, or whole-house ventilation solutions
Job Type: Full-time

Pay: 25,678.64-35,000.00 per year

Education:

A-Level or equivalent (preferred)
Experience:

Ventilation: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person