Job Description

Technical Sales & Support (Welding & Industrial Equipment) - Camberley

TBWS Welding Supplies Ltd

Full-Time | Permanent | Monday-Friday | Office-Based

TBWS Welding Supplies Ltd is hiring a Technical Sales & Support Advisor to help customers with expert product advice, quotations, and aftersales support.

Are you technically minded and interested in welding or industrial equipment? This office-based role suits someone with the aptitude to learn and understand technical products quickly.

About the Role

TBWS Welding Supplies Ltd is a trusted and growing supplier of welding and industrial equipment. We are looking for a

Technical Sales & Support Advisor

to join our friendly team in Camberley.

This is an

office-based technical sales role

, ideal for someone with a background or strong interest in

welding, fabrication, engineering, or industrial equipment

.

You'll handle incoming enquiries --

no cold calling

-- providing expert product advice, preparing quotations, and supporting customers with troubleshooting, returns, and repairs. Product knowledge and an understanding of how welding and industrial equipment are used day-to-day will be key to success in this role.

Salary:

Negotiable depending on experience.

Key Responsibilities

Respond to incoming calls and emails, offering

technical advice and quotations

Support customers in selecting suitable welding and industrial products Provide aftersales assistance, including troubleshooting and processing returns or repairs Build and maintain in-depth product knowledge across our full range Process orders and quotations using

Xero Accounting Software

Liaise with suppliers to source products efficiently Handle payments by phone and at the trade counter Keep accurate records of customer interactions and sales

Essential Skills & Experience

Technically minded, with an understanding of -- or the desire to build technical knowledge of -- welding, fabrication, and industrial tools or machinery Strong communication skills, with the ability to explain technical information clearly Good organisational skills and attention to detail Confident using computers in a busy office environment, including Microsoft Office, email, and order management systems -- this is an

office-based role with a high volume of digital communication and order processing

Professional, customer-focused attitude

Desirable

Previous experience in

technical sales

,

trade counter

, or

industrial equipment supply

Experience using Xero or similar business systems

What We Offer

Competitive salary with progression opportunities Monday-Friday, 9am-5pm (no weekends or shifts) Annual performance-related bonus Company pension scheme Supportive, friendly team environment Long-term career development in a successful and expanding business

About TBWS Welding Supplies Ltd

TBWS Welding Supplies Ltd supplies a wide range of welding and industrial equipment to customers across the UK. We serve both major businesses and individuals through our trade counter, website, and business accounts -- working with organisations such as

Jaguar Land Rover, the NHS, Rolls-Royce, and Eurotunnel

.

Our range includes welding and cutting machines, air compressors, PPE, safety equipment, consumables, and accessories -- with over

4,500 products

listed on www.tbws.co.uk.

We're proud of our reputation for

expert technical advice, reliability, and exceptional customer service

.

Location

This position is

based at our Camberley office (GU15 2QR)

.
Due to the nature of the role,

remote or hybrid working is not available

.

Job Types: Full-time, Permanent

Pay: 27,000.00-35,000.00 per year

Benefits:

Company pension Free parking On-site parking
Ability to commute/relocate:

Camberley GU15 2QR: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have existing product knowledge in a relevant technical field, or the aptitude and desire to develop this technical expertise?
Work Location: In person