Technical Services Technician

Harrogate, ENG, GB, United Kingdom

Job Description

Come and join us at Kirsty's, the friendliest factory around!



About Us



Kirsty's is a rapidly growing food manufacturing business, trading over multiple categories within the chilled & frozen fixtures supplying all major retailers.

In a relatively modest factory, we can produce up to 200,000 meals a week and we need reliable and committed individuals to join our diverse team!

Our culture is built on respect, teamwork, ambition and excellence, if you think you represent these values then we would love to hear from you!

Working at Kirsty's



Competitive compensation Nutritious on-site meals Free Parking Company Pension Employee Recognition Scheme Comprehensive Training Portfolio Candidate Referral Programme Additional day off on your birthday

Job Summary



The purpose of this role is to support the Technical Manager and ensuring Food Safety, Quality, Legality and Compliance, ensuring brand and customer Specifications are always maintained.

Being responsible for maintaining compliance with customer standards and ensuring the site systems and procedures are reflecting the requirements to drive continuous improvement. You will work closely with other departments to continuously and proactively improve all areas of the business to ensure standards and compliance are maintained.

You will also support our NPD processes and translate kitchen development into factory ready processes.

Technical Governance



Support internal and external audits through accurate documentation, traceability, and compliance records. Contribute to continuous improvement initiatives across quality, safety, and operational performance. Ensure documentation reflects the stringent allergen-free controls of the site. Update and maintain technical documentation and procedures, ensuring accuracy and relevance. Complete internal audits as required. Management of the supplier and raw material approval processes in conjunction with TM, liaising with vendors and internal teams, including the management of export requirements. Assist in managing technical systems to ensure compliance with BRCGS standards and food safety regulations. Support complaint investigations, identifying root causes and implementing corrective actions

Specification Writing & Compliance



Create, update, and maintain product specifications across retail, branded, and private-label customers. Manage artwork checks and ensure label information is compliant, accurate, and up to date. Ensure all specifications meet customer requirements, legal standards, nutritional accuracy, and internal allergen controls. Produce and maintain ingredient declarations, QUIDs, HACCP-related product data, and allergen matrices. Liaise with suppliers to obtain and validate raw material specifications.

NPD & Process Support



Work closely with the NPD team to translate kitchen development into factory-ready processes. Document and standardise manufacturing instructions, critical control points, and technical procedures. Support factory trials, capturing data, times, yields, temperatures, and processing adjustments. Collaborate with production teams to ensure smooth scale-up from concept to full production. Troubleshoot technical or process issues and help identify efficiency improvements.

Qualifications & Experience:



Preferable

Degree or equivalent

qualification in Food Science, Quality Management, or a related field. Preferable experience working in a

technical or quality role

within the food industry. Demonstrable experience in specification writing Experience working with or within and NPD process

Food safety L3 / HACCP L3 / Internal Auditing

certifications preferred Understanding of

BRCGS standards

and food safety systems.
*

Key Competencies:



Ability to work independently and within a team environment. Strong organisational and documentation skills. Proactive approach to problem-solving and continuous improvement. Confidence in working with suppliers, auditors, and technical teams. Strong analytical and problem-solving skills Excellent attention to detail with strong organisational and communication skills. Ability to work cross-functionally across NPD, Technical, Production, and Procurement. Good computer skills - In particular Microsoft Excel. Confident working hands-on in a factory environment to validate processes.
Job Types: Full-time, Permanent

Pay: 30,000.00-40,000.00 per year

Benefits:

Additional leave Company pension Discounted or free food Free parking On-site parking
Education:

Bachelor's (preferred)
Experience:

Technical or Quality role : 2 years (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4423189
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Harrogate, ENG, GB, United Kingdom
  • Education
    Not mentioned