Job Description

The Barcode Warehouse is a highly successful company as the UK's leader in our market segment of the IT industry which is the provision of rugged mobile devices, warehouse hand held computers, bar code printers, bar code scanners, label media/RFID tags and ribbons. We provide Hardware and technology solutions to over 45 Managed Service customers supporting over 500,000 mobile devices, printers and other mobile technologies globally. We have a 'let's get it done' and 'what do we need to do to win' culture founded on an industry leading reputation for first class customer service. We therefore always look to recruit people who are enthusiastic, diligent and great team player.

Company Benefits

Paid day off for your birthday Buy additional holidays scheme Additional holidays for length of service Employee Assistance Programme Company Sick Pay Paid day off to Volunteer Staff Events Employee Wellbeing Budget

About the Role

As a Technical Solutions Engineer, you'll play a key role in delivering technical expertise across pre-sales, implementation, and ongoing customer engagement activities. Working closely with Technical Leads and Account Managers, you'll help design and present tailored technology solutions to customers across a variety of verticals including logistics, warehousing, retail, and field services.

This is a customer-facing role that combines technical consulting, solution design, and hands-on involvement with technologies such as handheld mobile computing, RFID, MDM, machine vision, electronic shelf edge labels, and more. In addition to design and consultancy work, you'll be actively involved in physical deployment tasks--such as hardware installation, device mounting, basic cabling, and onsite configuration, often in industrial or warehouse environments. You'll also be expected to identify opportunities for expanding our footprint and supporting our growth strategy through both technical insight and strong customer engagement.

Key Responsibilities

Work alongside Technical Leads and Account Managers to understand customer needs and deliver technically sound solutions

Conduct onsite surveys and assessments, capturing technical requirements and operational challenges

Support proof-of-concept (POC) design, setup, and implementation

Carry out hardware installation and configuration, including mounting devices, connecting peripherals, and system testing

Perform physical site tasks such as cabling, device positioning, and infrastructure layout as part of solution deployment

Comfortable working at height or in warehouse/industrial environments when required

Apply practical troubleshooting and fault-finding skills during onsite visits and installations

Create and deliver technical documentation, presentations, and solution proposals

Collaborate with internal teams to ensure solutions are feasible, scalable, and aligned with customer expectations

Participate in customer meetings and site visits as a technical representative

Maintain up-to-date knowledge of relevant technologies and vendor offerings

Identify potential upsell or cross-sell opportunities through technical engagement

Assist in post-implementation knowledge transfer

Skills & Experience Required

Strong technical background in enterprise mobility, scanning, RFID, or similar technologies

Good understanding of relevant software solutions (WMS, RFID, Asset Management)

Experience in a pre-sales, technical consulting, or solution engineering role

Excellent communication skills with the ability to explain technical concepts clearly to non-technical audiences

Comfortable working across a variety of verticals and adapting to different customer environments

Strong documentation and presentation skills

Ability to manage time effectively and work independently or as part of a team

Knowledge of MDM platforms (e.g., SOTI, 42Gears) is an advantage

Experience with RFID technology would be preferable but not essential

We are an equal opportunities employer and disability confident committed.

Job Types: Full-time, Permanent

Pay: 35,000.00-40,000.00 per year

Ability to commute/relocate:

Newark-on-Trent NG24 2EG: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have knowledge of MDM platforms? Do you have experience with RFID technology?
Work authorisation:

United Kingdom (required)
Work Location: In person