Technical Support Apprentice Job in Orbits IT

Technical Support Apprentice

Barry, WLS, GB, United Kingdom

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Job Description

Orbits IT are recruiting for a IT Apprentice to join our busy South Wales office in Barry, South Wales

Learn the skills you need to forge a career in IT. Experience a busy helpdesk environment, work with engineers to build servers, networks and cloud solutions, enjoy accredited training and lots of on the job training.

The main duties will be:

Primary contact for all customer support calls and emails Customer support and troubleshooting 1st line Assisting with client and internal projects Undertake general admin duties Assist in other aspects of business where necessary
Desired Skills

Excellent telephone manner Strong customer focus Ability to work well within a team environment Keen to develop and progress Strong verbal and written communication skills Customer Service experience
Successful applicants will:

Have grade C/4 or above in English and maths GCSE (or equivalent), or Functional Skills Level 2
Benefits

Company pension On-site parking
Schedule

Monday to Friday Expected 37.5 Hours per Week
Location

Barry, South Wales
Job Types: Full-time, Apprenticeship

Pay: From 8.50 per hour

Benefits:

Company events Company pension Cycle to work scheme Employee discount Gym membership Health & wellbeing programme On-site parking Private dental insurance Private medical insurance Store discount
Work Location: In person