Job Description

About the Role

The post holder will provide technical and administrative support to the whole of the Planning and Building Control Service including the validation of all types of applications received by the service. The prospective candidate will be expected to have extensive experience of working in a very busy office preferably in a technical or related discipline.

You must be able to work well under pressure and work to deadlines. You will be required to champion customer service to provide a modern, customer focussed, business friendly service.

Some of the duties include:

• Assessment of fees, receipting, validating, inputting and processing all applications received by the service, in respect of Planning, Building Control and Land Charges
• Raising of invoices and full use of the Council\xe2\x80\x99s financial systems.
• Use and maintenance of accurate records, systems and databases/ spreadsheets to enable effective and useful information, reports and statistics to be produced
• Digitising financial charges on relevant system
• Responding to complaints made and use of the corporate complaints system
• Assisting the Placemaking and Policy team in any work associated with the team and Local Plan
• Processing of all appeals in respect of planning applications and enforcements
• To deputise for team leader in his/her absence
• Accurate maintenance of filing systems within the Service to enable files to be accurately located within the system

If you would like to talk to a member of the team about the role or have an informal discussion, please contact Jill McCluskey at jill.mccluskey@liverpool.gov.uk.

Please note that in accordance with the Council\xe2\x80\x99s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.

How to Apply and Additional Information

For details on how to apply for this vacancy with Liverpool City Council please click above.

We advise you save the job description and person specification on your own device (e.g. laptop, tablet, mobile), as once the closing date has passed they will not be accessible.

Following the UK leaving the EU, the new skilled worker visa points system has been designed for EU and non-EU residents to ensure only workers who can build enough points for a visa to be issued can work in the UK. This vacancy does not meet the points requirement for a skilled worker visa to be issued, nor is it a vacancy on the shortage occupations list therefore anyone applying who does not have the right to work in the UK currently will not be progressed. If you believe this is a mistake, please email .

We value our employees and aim to create a positive, progressive, and open work culture that supports everyone to thrive.

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We are working hard to ensure that the council is inclusive in recruitment, retention, support, and progression.

If you have ambition for yourself and this city, thrive on challenges and getting results, share our values and strive to make others feel valued, then we want to hear from you.

If you live in Liverpool, are unemployed, and require help with your application, please contact our employment and skills team at liverpoolinwork@liverpool.gov.uk or on 0151 233 5312 to register and receive support. More information at

Liverpool City Council is committed to having a workforce that is representative of the communities we serve. We are an Equal Opportunities Employer and believe that the decision to appoint should be based upon whether an individual\xe2\x80\x99s skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

If you require any reasonable adjustments in line with the Equality Act 2010 such as the application form in a different format or additional time to complete your application, please contact the recruitment team via

Liverpool City Council