Job Description

Warehouse Manager

Job Type

Permanent, Full time

Salary

Competitive Salary, based on experience plus, benefits

Department

Operations

Area of work

Liverpool / National

Line Manager

Director of Operations

Why Join MSP Global?

MSP is a market-leading live events and broadcast production company with decades of

experience in the UK and internationally. We provide a comprehensive range of technical

audio-visual solutions for corporate and special events--from PA systems, lighting, and

LED video walls to bespoke staging, broadcast cameras, and full studio facilities.

As part of Team MSP, you'll join a dynamic, award-winning company that delivers

exceptional experiences for high-profile brands. We value innovation, collaboration, and

continuous learning--making MSP the ideal place to grow your career.

At MSP you can:

Work with state-of-the-art audio and production technology Contribute to world-class events for major clients Develop personally and professionally within a rapidly growing business Be supported by a collaborative team and ongoing training programmes

Role Overview

As a Warehouse Manager at MSP, you'll play a key role in organising the efficient and

safe storage and dispatch of technical equipment including AV systems, lighting and

staging. You'll manage a multidisciplinary technical team, prepping, testing and managing

internal systems to meet diverse client needs. This is a hands-on role ideal for a proactive

team player with strong technical and interpersonal skills.

Key Responsibilities

Technical Management

Operate the internal Hiretrack system to manage bookings, stock tracking, and
administrative workflows

Test and verify the quality and quantity of incoming and outgoing equipment, ensuring all items meet
operational standards

Monitor, test, and troubleshoot returned equipment, coordinating repairs, cleaning, and maintenance
as needed

Oversee PAT testing schedules, ensuring compliance with safety regulations and documentation
requirements

Conduct regular and ad-hoc stock checks to ensure accuracy and availability of inventory Maintain inventory control, ensuring correct storage, tracking, and security of all technical assets
Event Execution & Teamwork

Collaborate with the project management team to ensure accurate and timely equipment despatch
for events

Interpret equipment prep sheets and coordinate with the production team to address shortfalls and
arrange sub-hires

Organise and lead daily briefing sessions for the warehouse team Attend and contribute to weekly production management meetings Troubleshoot issues efficiently and maintain calm under pressure during event execution Assist with the delivery and collection of sub-hired equipment, ensuring smooth logistics Co-ordination and assistance with the delivery and collection of sub hires Support colleagues across various technical disciplines to ensure seamless event delivery Manage trucking logistics, including scheduling, loading, and unloading operations Coach, mentor, and train warehouse technicians and freelance operatives, ensuring high
performance and consistency

Plan and assign daily and weekly tasks and priorities, balancing workloads across the team Oversee staff recruitment, training, and development, building a skilled and reliable technical crew Monitor team performance and address operational challenges proactively Communicate effectively with clients and suppliers to maintain strong working relationships
Logistics & Equipment Care

Ensure all equipment is securely packed, safely transported, and correctly
maintained

Evaluate and optimise warehouse areas to ensure efficient use of space Deliver and collect equipment using company vehicles ensuring secure and
prompt handling

Oversee the strategic management of warehouse operations, ensuring alignment with company
policies and procedures

Conduct routine maintenance of warehouse equipment and machinery to ensure operational
reliability

Health & Safety

Adhere to all H&S policies and practices on-site and during transport Maintain a safe, clean, and organised work environment Enforce health standards, safety and security procedures Enforce company rules and regulations and ensuring compliance with laws and
regulations

Ensure all employees within the department and freelance workers fill out any

required venue or legal documents

Essential Experience

Minimum 3 years managing a technical team / department Proven experience in the live events, technical or production industry Comfortable working from production schedules and client briefs Strong knowledge of a broad spectrum of technical equipment Technical qualification or equivalent hands-on experience Sound understanding of IT systems and networking

Personal Attributes

Highly organised, with strong time management and prioritisation skills Creative thinker with excellent problem-solving abilities Confident communicator with a professional client-facing manner Strong team player with a proactive, self-motivated attitude Clean UK driving license and own transport preferred

Training & Progression

On-going training will be provided as the job role requires. We place great value on our team

and actively encourage career progression within our expanding organisation. We offer

regular one-on-one meetings and an annual role review.

Working Hours

A flexible approach to working hours will be required due to weekend and late night-time schedules,

which are managed around flexible shift rotas to ensure a good work-life balance. Overtime is paid

at the normal hourly rate, however time off in lieu is preferred and scheduled over quieter periods

or usually after longer shifts.

Holiday Entitlement

On Appointment After 2 years' service After 5 years plus 1 day off for your birthday

28 days per year

31 days per year

33 days per year

Bonus Night Pay

The company pays 50 when working away from home and staying overnight at a hotel

under company expenses.

Private Healthcare Cover

We provide fast access to private medical treatment through a comprehensive health care

package including digital access to a GP 24/7, mental health support, in-patient and day-

patient treatment, advanced cancer cover and out-patient surgical procedures. All eligible

treatment costs are paid and include consultant fees, diagnostic tests and scans if

admitted to hospital.

Financial Planning Advice

We offer access to tailored financial planning and transparent advice through a team of

highly qualified and independent financial advisors and estate planning consultants that

can help you to navigate the complex decisions that come with managing finances. Help

is provided to plan for your future, ensuring that you remain in a secure and prosperous

financial position.

MSP On-site Facilities

Secure free parking, tea/coffee/Refreshments and full kitchen facilities.

Employee of the month award

Monetary Voucher.

Industry Training programmes

Certified training programmes provided within working hours.

Company Uniform

Branded polo shirts, t/shirts, fleeces & jackets are provided along with PPE.

General

Support a positive team culture while helping achieve company goals Follow all health and safety policies and uphold duty of care Be flexible and willing to take on additional responsibilities as needed Understand that the role may evolve over time and will be reviewed periodically Ongoing training will be provided to support role development
This is an excellent opportunity to join a forward thinking and expanding company where you

will be pivotal to the future growth, development, and success of the business.

Ready to shape the sound of unforgettable events?

We'd love to hear from you. Please send your CV and a short cover note to HR@msp-av.co.uk.

Job Types: Full-time, Permanent

Pay: 26,000.00-32,000.00 per year

Benefits:

Canteen Company pension Flexitime Free parking On-site parking Private medical insurance
Schedule:

Monday to Friday Weekend availability
Work Location: In person