Job Description

Job Title: Telesales Executive

Job Summary

We are currently seeking a highly motivated and well-organized

Telesales Executive

to support and oversee the daily sales operations within our office. This key role combines telesales responsibilities with essential administrative functions, requiring an individual who excels in communication, is detail-oriented, and thrives in a fast-paced environment. The successful candidate will play a pivotal role in maintaining efficient office operations while delivering exceptional customer service and contributing to team development.

Multilingual abilities in

Urdu, Bengali, Arabic, Punjabi, or Hindi

would be a valuable asset, though not a requirement.

Key Responsibilities

Manage and process incoming customer orders received via telephone, email, and messaging platforms Perform a range of administrative duties including scheduling, document preparation, and general correspondence Accurately handle and process card payment transactions Maintain up-to-date and accurate records using the ERP system for financial tracking and reporting Assist in designing and implementing training programs to support team development and enhance performance Collaborate with internal teams to ensure smooth workflow and a positive office environment

Required Experience and Skills

Proven experience in office administration or a telesales/customer service role is

essential

Strong organizational and time-management skills, with the ability to prioritize tasks effectively Excellent verbal and written communication skills Previous experience supervising or supporting staff is

highly desirable

Proficient in clerical and administrative tasks, including data entry, document handling, and scheduling Familiarity with ERP systems and financial record-keeping is an advantage

What We Offer

A collaborative and supportive work environment Opportunities for professional development and career growth The chance to make a meaningful impact in a dynamic and growing business
If you are a proactive, detail-oriented professional with a passion for customer engagement and operational excellence, we invite you to apply and become an integral part of our team.

Job Types: Full-time, Permanent

Pay: 23,000.00-26,500.00 per year

Benefits:

Company car Company events Company pension Employee discount Free parking On-site parking Sick pay
Schedule:

Monday to Friday No weekends
Work Location: In person