Job Description

Telecoms Engineer

Location

: Wetherby (LS23 7BF) - Field-based across Yorkshire, Cumbria & Nationwide

Term

: Full-Time (Permanent)

About Touch Telecom:

Touch Telecom is a premier wholesale communications provider based in Wetherby.

We specialise in providing high-performance business connectivity, including FTTP, VoIP systems, CCTV, and mobile solutions.

As we expand our infrastructure projects in 2026, we are looking for a skilled Engineer to deliver exceptional technical service to our growing client base.

The Role:

As a Telecoms Engineer, you will be the face of the company on-site.

You will be responsible for the installation, maintenance, and repair of a wide range of telecommunications and security equipment for our business clients.

Key Responsibilities:

Installation: Set up and configure VoIP phone systems, hosted PBX, and structured cabling (Cat5e/Cat6).Connectivity: Install and troubleshoot business broadband, leased lines, and Wi-Fi networks.

Security Systems: Install and maintain IP-based CCTV and integrated security solutions.

Maintenance: Conduct routine site visits to ensure hardware and software are operating at peak efficiency.

Technical Support: Provide on-site training to clients and resolve complex technical queries.

Requirements Experience: Minimum 2+ years of experience in telecoms engineering or a related field (e.g., networking or electrical).

Technical Skills: Strong understanding of IP networking, routers, and SIP trunking.

Certifications: Relevant industry certifications (e.g., CSCS card, NVQ Level 2/3 in ICT or Telecoms) are highly desirable.

Clean Driving License: This is a field-based role requiring travel to client sites.

Problem Solving: Ability to diagnose and fix technical faults under pressure.

Benefits:

Tools of the Trade: Provided company vehicle, fuel card, and high-spec testing equipment.

Development: Funded manufacturer-specific training (e.g., Horizon, Cisco, or Hikvision).

Holiday: 25 days annual leave plus bank holidays.

Job Types: Full-time, Permanent

Pay: 24,420.00-43,753.13 per year

Work Location: In person