Job Description

We are looking to recruit an enthusiastic and highly motivated Teledermatology Coordinator to support the Surgery and Cancer ICSU at Whittington Health NHS Trust.



The Teledermatology Coordinator post involves liaising with clinicians and patients who are on Teledermatology pathways - both routine and urgent suspected cancer. It will include booking initial imaging appointments, as well as necessary subsequent appointments within the Dermatology department.

The post holder will manage workqueues, schedule appointments, undertake validation of data and escalate any issues to the management team if required. The post holder must be comfortable engaging with patients as well as clinical teams.



The successful candidate will need to be organised and confident and be able to multi-task and prioritise work. Previous experience in similar role such as a patient pathway co-ordinator or medical secretary will be beneficial as will a working knowledge of Referral To Treatment (RTT) and urgenst suspected cancer standards, though training will be provided.



The cordinator will assist the patient throughout their hospital experience to ensure that care provided is timely, efficient, and appropriate in regards to all members of the healthcare/ multidisciplinary team. The PPC is responsible for ensuring the safe and efficient management of the patient throughout their pathway; giving the patient a single point of contact for their appointments, ensuring the patients and carer experience is central to every stage of the patient journey, and ensuring potential breaches of RTT (referral to treatment) waiting times targets are avoided or escalated to the relevant manager.



Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

For more information, please access the following link:

https://www.whittington.nhs.uk/



The post holder will proactively manage and track the progress of all referrals to ensure each stage of the pathway is fully planned and booked, whilst also working with colleagues throughout the Trust to ensure waiting time targets are achieved.



They will be required to assist in the data quality and validation, ensuring all patients have recorded pathway start dates, and support the management team to identify areas that require pathway improvements.