Job Description

About Us

Advanced Hair Studios is a global leader in hair restoration solutions. For over 50 years, we've helped people regain their confidence by offering proven treatments and personalised support for those experiencing hair loss. We take pride in changing lives, one conversation at a time.

About the Role

As a Telemarketing Agent, you will be the first point of contact for potential clients who are seeking guidance and solutions for hair loss. You'll speak with individuals who may feel uncertain or self-conscious, so empathy, professionalism, and confidence are key. You'll qualify leads, book consultations, and ensure every person you speak with feels heard and respected.

Key Responsibilities

Make outbound calls to potential clients who have expressed interest in our services Listen carefully to client concerns and clearly explain our consultation and treatment process Book appointments for our in-clinic specialists Maintain accurate records of calls and customer information Work collaboratively with the National Sales Manager to achieve weekly and monthly targets

About You

You will thrive in this role if you:

Have excellent communication and listening skills Are confident, friendly, and comfortable speaking on the phone Can show empathy and professionalism with clients who may feel vulnerable Are organised, proactive, and target-driven Have previous telemarketing or customer service experience (preferred, not required)

What We Offer

Monday to Friday work day Full training and ongoing support from an experienced team A positive, supportive working environment Competitive salary plus performance-based incentives The opportunity to make a real difference in people's confidence and wellbeing
Job Types: Full-time, Permanent

Pay: From 30,000.00 per year

Work Location: In person