Salary
25,867 - 28,727
Location
Lincoln
Workplace
Office based
Contract
Permanent
Hours per week
37.5
How to apply
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About the role
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Telephone and Digital Debt Adviser - Lincoln
We are looking for a well organised trainee or fully competent Debt Caseworker to join our new national call centre. The successful candidate will undertake relevant training to provide an in-depth casework service to clients, working on telephone and digital services. This will include full support and development offered.
The successful candidate will need a good working knowledge of money and debt advice, or transferable skills to meet the Financial Conduct Authority , Money Advice and Pensions Service and other standards and achieve high quality outcomes. Must have the ability to prioritise cases, manage a full caseload efficiently as well as the ability to work as part of a team. Ideally, a background working with clients in a financial setting would be an advantage. However, if you feel you have the potential and transferable skills please apply.
We're Disability Confident
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Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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