Job Description

Job Purpose

You will be working in a fast-paced environment, providing excellent customer service via phone and email ensuring all enquiries are dealt with in a prompt and professional manner. You will actively encourage and expand sales through contacting new and existing businesses.

You will also be responsible for regular administrative and sales duties to help the business run as smoothly as possible.

Key Responsibilities:

Duties will include but not limited to the following -

Liaising with customers Quotes Customer orders Product research and identification Customer queries and problem solving Sales analysis if required Development of the UK market
Administrative

Completion of weekly LIONS and call logs Invoicing Scan, photocopy and file appropriate documents as needed Receive calls within a timely professional manner, transferring to the appropriate person via telephone and email Resolve courier and freight forwarder issues and raise necessary claims Draft, format, and print relevant documents Assist with general sales team administrative tasks and provide cover for Office Administration when required Responsible for accuracy of all paperwork and figure work

Additional

Attend UK and European trade shows Attend training, workshops, and meetings when requested Assist with any special assignments / projects as requested, always ensuring confidentiality

Experience and Skills

Work Experience

Experience in a busy, fast paced and dynamic environment Working in a team Experience of working with demanding timescales

Knowledge and Skills

Well organised, self-managing and motivated and work on own initiative Good level of numeracy / literacy. Good IT skills and use of Microsoft suite of packages Good communication skills Accuracy and attention to detail Experience of dealing with international suppliers Knowledge of the market and industry Problem solving skills and the ability to work on a tactical and strategic level
Job Type: Full-time

Additional pay:

Bonus scheme
Benefits:

Casual dress Company events Free parking On-site parking Sick pay
Schedule:

Monday to Friday
Work Location: In person