Job Description

About Kayana

At Kayana, we're a growing business specialising in payment solutions. We are a global company, with clients throughout the UK, America and beyond. Join us as we expand our customer base, helping companies provide seamless, personalised experiences for their customers.

As part of the Kayana team, you'll contribute to our shared mission of enhancing customer experiences and supporting businesses in achieving their goals. We're excited to have you on board as we work together to create lasting value for our clients.

About You

We are looking for a

Multi Lingual Inbound Telesales Executive

at Kayana. You will play a vital role in driving sales and enhancing customer satisfaction by closing sales and supporting other team members. This position is essential to our mission of delivering exceptional service and ensuring our customers have access to the best products available.

You will be a driven individual keen to benefit from our commission structure, with exceptional phone etiquette and a talent for closing sales.

Responsibilities

Manage incoming sales inquiries via phone, email, and chat. Provide excellent customer service by addressing customer needs and inquiries promptly. Collaborate with internal teams to resolve issues and remove barriers to closing Understand the products and suggest best products to suit the business needs. Lead other team members to drive sales. Exceed sales targets and strive to close every sale. Administration tasks include creating quotes and maintaining accurate records of customer interactions in our CRM system. Use your experience to support and coach junior members of our sales team. Collaborate with our development and customer support teams to address client pain points.

Requirements

2+ years sales experience. Strong communication skills in English; proficiency in other languages such as Spanish, Arabic, Urdu, Hindi, Portuguese is a plus. Familiarity with CRM software. Ability to work effectively in a fast-paced environment and follow instructions. Excellent problem-solving skills and attention to detail.
If you're ready to join a dynamic team and make an impact in the technology industry, we invite you to apply today at Kayana!

Job Type: Full-time

Pay: 25,000.00-35,000.00 per year

Benefits:

Additional leave Company pension Free parking Sick pay
Schedule:

Monday to Friday Weekend availability
Ability to commute/relocate:

London SW8: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

What languages do you speak?
Experience:

inbound sales: 3 years (preferred)
Work Location: In person

Reference ID: inboundsales