Job Description

About Us:

A.C. Wilgar Ltd is an award-winning, well-established heating and plumbing company known for delivering exceptional customer service and high-quality workmanship. With over 40 years of experience, we take pride in building long-term relationships with our customers based on trust and reliability.

The Role:

We are looking for a confident and motivated Telesales Executive to join our team. Your primary role will be to promote and sell our boiler and heating maintenance contracts and make follow-up calls to customers who have already received quotations from our team. This is a fantastic opportunity to join a trusted and reputable company where your efforts will be rewarded with a competitive bonus structure.

Key Responsibilities

Make outbound calls to potential customers to promote our maintenance contract services. Follow up on quotations sent by our surveyors and engineers to convert leads into sales. Build strong customer relationships through friendly, professional, and persistent communication. Maintain accurate records of customer interactions and sales activity in our CRM system. Meet or exceed individual and team sales targets. Handle customer objections and queries confidently and effectively. Work closely with the sales and customer service teams to ensure a smooth onboarding process.

What We're Looking For:

Previous telesales or customer service experience (ideally in a similar industry or B2C environment). Excellent communication and persuasion skills. Confident, enthusiastic, and results-driven approach. Ability to work independently and as part of a team. Strong attention to detail and good organisational skills. Comfortable using CRM systems and Microsoft Office tools.

Working Hours:

Monday to Friday, 8:00am - 5:30pm

Job Type: Full-time

Pay: 27,000.00 per year

Additional pay:

Performance bonus
Schedule:

Monday to Friday
Education:

GCSE or equivalent (preferred)
Experience:

Sales: 1 year (required)
Work Location: In person