Telesales Representative / Call Centre Agent / Receptionist
London, ENG, GB, United Kingdom
Job Description
We are looking for a dynamic individual to join our front-line team! Whether you are experienced in
telesales
, passionate aboutclient service
, or looking to build a career in aprofessional legal environment
, this could be the perfect opportunity for you.Key Responsibilities
Handle incoming client calls and enquiries with professionalism and empathy Make outbound calls to follow up on leads or promote services (where applicable) Provide accurate information about our legal services (training will be provided) Schedule appointments and manage calendars for solicitors and caseworkers Maintain up-to-date client records using internal systems Act as the first point of contact for visitors and callers Support general front desk and administrative duties
What We're Looking For
Excellent verbal and written communication skills A confident and polite telephone manner Previous experience in a telesales, customer service, or reception role preferred Good organisational and multitasking abilities A proactive, positive attitude and strong work ethic Basic computer literacy (Microsoft Office, email, etc.)
What We Offer
A friendly, supportive team environment Opportunity to grow and progress within the firm Training and ongoing development Performance-based incentives (sales commission if applicable) Modern Central London Office location
Job Types: Full-time, Permanent
Pay: 23,810.00-25,000.00 per year
Benefits:
Referral programme
Schedule:
Monday to Friday
Work Location: In person
Application deadline: 22/07/2025
Expected start date: 01/08/2025
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Job Detail
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Job IdJD3321859
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLondon, ENG, GB, United Kingdom
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EducationNot mentioned