Job Description

Temporary Accommodation Move on

Officer

Location

49 Nansen Close, Stretford, M32 0PU /Hybrid

Salary range

31,067 - 32,654

Trafford council is a Living Wage Employer.

Working Pattern

Monday to Friday

Working hours

36.25 hours per week (flexible working)


Many of our colleagues can work from home for one or more days a week and/or they flex the hours they work. We call this SMART working, and it gives you the option to flex your days and hours so you can fit your work around your life and life around your work.

Contract type

Fixed Term

Temporary End Date

Temporary to 31st March 2026 due to funding

About the Role

In the role of Temporary Accommodation Move on Officer, you will provide support to households placed in temporary/emergency accommodation to access a permanent offer of accommodation by ensuring all households in temporary/emergency accommodation have move on pathways in place to reduce the time spent in this type of accommodation.





You will empower households with the skills to lead an independent life within the community and to be able to maintain their tenancy going forward.



You will be working with a variety of challenging customer groups, including but not limited to; homeless singles and families with complex needs, people fleeing or experiencing domestic abuse, care leavers, and former rough sleepers in an environment that delivers lean and efficient services whilst delivering high levels of performance.

About you

We want someone with previous experience working within a housing, homelessness, resettlement or support related service with a proven experience of working within a multi-functional team, with partners to deliver a range of services to a diverse community. You will be working





Experience of supporting vulnerable people and enabling such to move towards independent living is desirable. You will require the ability to create partnerships


with public/private sector stakeholders, providers, and landlords and have a proven track record of delivering effective solutions and excellent customer service to a diverse community.



You will have knowledge of associated regional and national community strategies and relevant legislation related to housing support and homelessness prevention, including: Housing Act 1996 as amended by the Homelessness Act 2002, Homeless Reduction Act 2017, Regulations and responsibilities on the service contained within the Children's Act 1989, Regulations and responsibilities on the service contained within the Care Act 2014 and Principles and requirements of General Data Protection Regulation (GDPR) legislation





You will require excellent communication skills (verbal and written) alongside good interpersonal skills, with the ability to persuade, negotiate and influence effectively especially when liaising with other agencies to achieve the best possible outcomes for customers.



The ability to deal with people effectively and sympathetically in sometimes challenging, emotional and sensitive situations, as well as making and relaying difficult decisions in line with legislation is key.



You must have planning and organisational skills: organising casework and prioritising your own work tasks to meet deadlines and produce accurate work to a high standard with the ability to use own initiative and respond independently to unexpected problems and situations



Experience in using IT software packages (e.g. Microsoft Office Outlook, Word, Excel) and databases is essential.



Drive, determination and excellent relationship skills are also important so if you think you have what we're looking for then please apply.

About us

Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford's huge potential.

Our vision: Trafford where all our residents, businesses and communities prosper.

Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.

Contact Details

For an informal discussion, or to find out more about the role, please email Tarlok.digwa@trafford.gov.uk

About the benefits

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.





To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford - Benefits | www.inploi.com (greater.jobs)

OTHER RELEVANT INFORMATION

Greater Manchester Continuous Service Commitment - greater.jobs | www.inploi.com



For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk).

Please note we are not a licensed sponsor

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Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)