Job Description

Role: Temporary Accommodation Officer

Contract Type: Fixed term contract/secondment opportunity until March 2027

Working Hours: 37 hours per week, Monday - Friday between the hours of 8:00am-18.00pm on a rota basis

Worker Type: Hybrid Worker

Salary: Grade F - Starting Salary is 31,586 (Level one) rising to 34,314 (Level four)

Location: Highwood House

We've got an exciting opportunity available for a talented individual to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more...

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.?

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham.? So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

You can read more about the different benefits offered to colleagues working for Nottingham City Council?here.

About the Role

As a Temporary Accommodation Officer (TAO) you will work as part of a team to provide support and assistance to homeless people living in Nottingham City Council Housing Services' temporary accommodation. We will look to you to assist the Temporary Accommodation Manager in the day-to-day management of temporary accommodation sites and work with other staff, Nottingham City Councils Housing Solutions and other partner agencies to help residents prepare to move on to permanent housing. A key element of this role will be to ensure that leaving clients are also initially supported in their new homes providing them with a signpost package with the aim being to lead to increased tenancy sustainment over a long term period.

About You

The ideal candidate will:

Experience of working with and providing support and advice to vulnerable people such as homeless people and refugees The ability to remain calm and able to make accurate and timely decisions whilst under pressure and to maintain control of challenging situations. The ability to demonstrate self-motivation and work proactively with minimum supervision to ensure that targets are met. The ability to represent the service by developing and maintaining effective relationships with internal and external representatives and other bodies. The ability to be considerate but also firmly assist and direct people who may not be engaging or not adhering to their support plan or license Good interpersonal skills and a proven ability to communicate effectively at all levels and to a range of customers, and the ability to develop and present written or verbal information in a clear and concise manner
You can find the job description for this post here.

Please ensure you demonstrate clearly how you meet the 6 requirements outlined above in your CV & supporting document.

At Nottingham City Council we believe that work is what you do, not where you do it.? We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the?

additional information

?for applicants page.

Closing Date: 16th July 2025 (midnight) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interview date: 23rd July 2025 - please note this is subject to change

If you have any queries about the role or the recruitment process, please contact us via email: recruitment@nottinghamcity.gov.uk

If you have any technical issues when completing your application, please contact our Employee Service Centre:?https://emss.org.uk/support

By applying to this job, you agree to our?Terms & Conditions.

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually Access to a generous, defined benefit pension scheme offering

17.9%

Smart Working - to support your work life balance Health and wellbeing benefits including access to our Employee Assistance Programme Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Job Type: Fixed term contract
Contract length: 18 months

Pay: 31,586.00-34,314.00 per year

Benefits:

Company car Company pension Cycle to work scheme Employee discount Health & wellbeing programme
Work Location: Hybrid remote in Nottingham NG3 4HD

Application deadline: 16/07/2025