Job Description

The Temporary Customer Service Administrator will play a key role in providing support within the customer service department of a manufacturing organisation. This ongoing temporary assignment to cover a MAT leave requires an excellent telephone manner and great organisational skills to ensure smooth communication and administrative processes.
Key responsibilities of the Temporary Customer Service Administrator include:

• Manage and respond to customer inquiries efficiently and professionally.
• Update and maintain accurate customer records in the system.
• Coordinate with internal teams to ensure timely delivery of services and products.
• Handle order processing and ensure all documentation is complete and accurate.
• Address and resolve customer concerns or escalate them as necessary.
• Support the customer service team with general administrative tasks.
• Monitor and track customer orders to ensure satisfaction.
• Assist in maintaining a high standard of customer service within the department.

Great opportunity to expand on your experience, skills and knowledgePlease only apply if you are immediately available or available at short notice
The successful Temporary Customer Service Administrator will have:

• Previous experience in a customer service and administrative role.
• Confident and clear telephone manner.
• Strong organisational and multitasking abilities.
• Proficiency in using computer systems.
• Excellent communication and interpersonal skills.
• A proactive and problem-solving mindset with brilliant customer service skills.

The company is a small-sized organisation and operates within the manufacturing industry, based in Banbury. They focus on delivering specialised services and products to their clients and are committed to maintaining high standards in their operations.
Benefits include:

• Competitive hourly rate
• Holiday pay
• Immediate start
• Great opportunity to work within a respected organisation
• Chance to expand on your skill development and career growth
• Supportive and collaborative work environment
• Free parking onsite

Skills Required