Temporary Customer Service Advisor
Newry, NIR, GB, United Kingdom
Job Description
Hi, we're Kukoon and we are hiring Temporary Customer Service Advisors to join our tribe in Newry.
This isn't your standard headset-and-script customer service role. It's about being the person our customers remember for all the right reasons: helpful, friendly, and always ready to go the extra mile. If you love solving problems, making people happy, and bringing energy to your work, you'll fit right in.
What you'll be doing at Kukoon:
Keeping customers smiling:
answering queries via phone, email, or chat, guiding them through orders, returns, or exchanges - and making it feel effortless.Turning problems into solutions:
when issues pop up, you'll listen, solve, and follow up until the customer is 100% happy.Handling the details:
processing refunds, exchanges, and returns accurately, so nothing slips through the cracks.What you'll bring:
1+ years' work experience in customer service, or a similar role. A genuine passion for helping people (and the patience to listen properly). Strong communication skills and a knack for keeping calm under pressure. Computer confidence, great phone etiquette, and an organised approach. A positive attitude, pride in your work, and energy to match.
What do we offer in return?
A fast-paced digital-first company that thrives on continually improving Electric Car onsite charging Generous staff discount - and we mean HUGE! Great working culture that values people who work hard, achieve results and like to have a bit of craic doing it
We are Kukooners
At Kukoon, we're all about creating a workplace where everyone feels welcome and valued. We know that diverse teams bring fresh ideas, different perspectives, and better results. No matter your background or story, we'd love to hear from you. If there's anything you need during the application process, just let us know.
Job Types: Full-time, Permanent, Temporary
Contract length: 2 months
Pay: 13.00 per hour
Benefits:
Employee discount Free parking On-site parking Store discount
Work Location: In person
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Job Detail
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Job IdJD4350681
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationNewry, NIR, GB, United Kingdom
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EducationNot mentioned