Job Description

Thorn Baker is representing a large, well established Facilities Management company in the London area to resource a HR People Manager.
The role is there to support the Human Resources function, following business growth and recent acquisitions.
We are seeking a dynamic and experienced People Partner with a strong focus on performance management to join their team. This role is pivotal in ensuring the effective management of our workforce and delivering exceptional support to our operational teams and client.
As a trusted advisor you will provide coaching to managers and ensure performance align with business objectives. You will be involved in people-related change processes, ensuring alignment with company goals and legal compliance. Frequent travel is required.
Key Responsibilities
Change Management

• Lead on-site team transitions or restructuring projects in response to client or operational needs.
• Collaborate with HR and operations teams to ensure smooth and compliant change processes.
• Work closely with the Group head of people service on redundancy processes, including restructures, site closures and organisational change.

HR and People Management Support

• Provide guidance and support to operational teams on complex HR cases, including disciplinary actions, grievances, and conflict resolution.
• Ensure compliance with employment laws and company policies in all HR matters.
• Ensure compliance in all aspects of the TUPE transfer (both in and out) ensuring compliance and best practice

• Reporting and Client Communication

• Prepare and deliver reports to client and the senior team on workforce metrics, recruitment progress, training outcomes, and performance trends.
• Act as a key point of contact for all people-related matters, ensuring timely and effective communication.

• Qualifications and Skills

• Proven experience in recruitment, training, performance management, and HR support.
• Strong understanding of employment laws and HR best practices.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage multiple priorities and work under pressure.
• Proficient in using HR and training software platforms.
• Experience in a facilities management or operational environment (desirable).
• CIPD Level 5 (Not essential)

If you are used to working in fast paced envionment and are interested in supporting a busy and driven HR fucntion, please apply.
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CV and a cover letter detailing your suitability for the role. We look forward to hearing from you!