Job Description

Role:

Tenancy Compliance Officer (ASB Team)

Location:

West Bridge Depot, Northampton.

Hours of work:

37 hours per week

Contract Type: Permanent

Salary:

36,377 per year

It's an exciting time to join Northamptonshire Partnership Homes (NPH) as we expand and grow our business, whilst developing and improving existing services for our residents. A fantastic opportunity has arisen to join the Tenancy Compliance Team at NPH on a full time (37 hours per week), on a permanent basis, as a Tenancy Compliance Officer.

The role of Tenancy Compliance Officer is to improve and support our neighbourhoods for NPH tenants, and the wider community. The role is an integral part of our housing services, providing excellent customer service as well as tackling anti-social behaviour and tenancy compliance related matters. The role is challenging but can also make a real impact on the lives of people and the place that they live.

Key Responsibilities

Conducting investigative groundwork and managing cases through to resolution. Build strong relationships with the Police and partner agencies to provide joined up multi agency responses. Managing housing cases from start to finish You will also be responsible for creating case files and attending court for anti-social behaviour and compliance issues. You will be set some challenging targets.

What skills are we looking for?

A full UK Driving Licence Strong communication skills, both written and verbal are essential The ability to build strong long-lasting working relationships with official bodies and the community Excellent organisation and planning skills A positive can-do attitude Flexibility and the ability to adjust quickly to changing priorities

In return, we offer a range of benefits to employees, including:

Holiday entitlement of 28 days a year (plus public bank holidays), increasing to 33 days after 5 years' service Access to the Local Government Pension Scheme Flexible working arrangements Employee discount hub Free parking Sick pay Health & wellbeing programme Referral programme Cycle to work scheme Bereavement Leave Referral programme Monday to Friday

At NPH we value and respect all differences in all people, whether seen or unseen. We aspire to an inclusive working environment and a culture that reflects our colleagues and residents. We welcome applications from all regardless of race, faith, age, sexuality, gender identity, neurodivergence or disability. If we can make any adjustments to our recruitment processes to make it more accessible, we actively encourage you to let us know.

Job Types: Full-time, Permanent

Pay: 36,377.00 per year

Benefits:

Company pension Free parking Health & wellbeing programme On-site parking Referral programme Sick pay
Licence/Certification:

Do you have a full UK Driving Licence (required)
Work Location: In person