Job Description

Tenancy Services Co-ordinator (East)

Selkirk, Scottish Borders

42,868 - 47,630 pa (Depending on qualifications and experience)

Are you customer focussed and a strong leader who can drive service improvement?

If you are, you may be the right person to lead one of our Housing Services Teams. Covering a defined geographic location, you will lead a team to deliver efficient, responsive and customer focused housing management services to our customers in various types of tenure, and to applicants for housing and other users of Eildon's services.

You will be a key member of the Housing Services Management Team and as such will make an effective contribution to the overall development of our Housing Service. The Tenancy Services Co-ordinator (East) will have a lead role in overseeing and developing our tenancy support services which include our void and allocation processes and tenancy sustainment activities.

The post requires a flexible, dedicated and highly motivated individual who is able to build good relationships with our customers and partners. You should be passionate about ensuring our customers receive only the highest quality service and have the skills to encourage this in others. You will be innovative in your approach and be able to implement initiatives to improve performance and ensure excellent customer service.

The successful candidate must have an excellent standard of education, SCQF Level 9 or higher and be able to demonstrate a working knowledge and awareness of housing legislation. You will have strong administrative and ICT skills, including a knowledge of MS365/Office.

We offer a defined contribution pension scheme, hybrid working and flexible working hours. Appointment will be subject to a satisfactory Standard Disclosure.

If you would like to know more about this opportunity, please contact our Housing Services Manager, Hilary Scott, on 03000 200 217

Our preference is for you to register and complete your application online. If you have any issues with this please contact the HR Team by email: HRTeam@eildon.org.uk or phone 01750 724050.

To apply for this vacancy please click on the 'Apply' button and complete the application form giving as much information as possible. If you wish to attach any supporting documents this can be done after submitting your application.

We are aware of an issue with our online application portal if you are using an apple device/safari browser. Our developers are working on this. We would advise you try from a computer or laptop and if there are still issues then email HRTeam@eildon.org.uk for an application pack.

Closing date: Sunday 27 July 2025

Interview date: Tuesday 5 August 2025

Job Types: Full-time, Permanent

Pay: 42,868.00-47,630.00 per year

Benefits:

Company pension Cycle to work scheme Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Sick pay
Work Location: Hybrid remote in Selkirk TD7 5EB

Application deadline: 27/07/2025
Reference ID: 221