Job Description

Would you like to join a friendly and professional homelessness charity that helps people throughout Pembrokeshire?

If the answer is yes then please send us your CV.

We are looking for someone to join us as a Tenancy Support worker. This is a permanent and full time post for 37 hours a week from Monday to Friday.

You will need to be self driven with excellent time management skills.

We are passionate about ending homelessness and work closely with a number of partners such as Pembrokeshire County Council and Welsh Government to help achieve this aim.

Previous knowledge of the benefit system would be advantageous and knowledge of the Welsh language is desirable, but not essential.

Own car essential, with agreed mileage rate of 44p per mile paid.

Please see our website for more information about the work we do:

hhtps://pathpembrokeshire.co.uk/

Duties will include:

Conducting one to one appointments with clients by phone and in person. Make suitable appointments

Identify client's needs and offer advice, and assistance to alleviate their housing issues, we also assist with setting up and maintaining tenancies.

Identify clients for signposting to other organisations when required

Keep accurate client records logging details on the computerised database

Liaise, with Landlords, Letting Agents on behalf of our clients

Attend outreach centres

. Work with team members, cross schemes and external agencies

Share good working practice, information and processes with all members within the organisation and with local external agencies.

Work with Coordinators and team members to reach scheme targets and goals of the organisation

Working across all internal schemes

Attend any internal and external meetings where appropriate

Maintain own personal details and training records - ensuring they are up to date at all times

Development of new projects to improve client experience

Any other duties deemed appropriate and necessary

To apply, please email your CV and covering letter to Leigh.Evans@pembrokeshirecaresociety.org.uk

Or by post to:

Pembrokeshire Care Society

7 Picton Place

Haverfordwest SA61 2LE.

Job Type: Full-time, Permanent

Closing date. Noon on Thursday, 14th August.

Interview Date: 18/08/25

We reserve the right to remove this vacancy posting before the closing date.

Job Types: Full-time, Permanent

Salary: 24,242.40

Please note

Due to the high volume of applications we usually receive, if you have not had a response within a week of the closing date you have not been successful with making it to the interview stage, but we appreciate you taking the time to apply.

We reserve the right to close for applications ahead of the deadline if a suitable candidate is found.

Job Types: Full-time, Permanent

Pay: 24,242.40 per year

Benefits:

Company pension
Work Location: In person

Application deadline: 14/08/2025
Reference ID: TSW2501