Job Description

JOB DESCRIPTION

Job Title:Researcher

Department

:Content / Research

Location

:Belfast City Centre - Hybrid 3 days office 2 days WFH

Salary:Competitive

Overall, Purpose:

To gather accurate, up-to-date insight on UK and Ireland construction projects by speaking directly with decision makers and verifying information through reliable sources. The role builds trusted networks across the industry and ensures that Hubexos data remains complete, compliant, and valuable. This is not a sales role, but it requires confident cold calling and proactive outreach.

Principal Job Responsibilities:

Project Research & Insight Gathering

Speak with developers, contractors, architects, consultants, and suppliers to confirm key details on planned and active construction projects. Build a strong industry network across Northern Ireland and the wider UK market that supports continuous insight gathering. Track planning activity, news, and sector developments to stay ahead of industry trends. Record verified information accurately and in line with Hubexos data standards.

Data Quality, Accuracy & Compliance

Maintain high standards of completeness, accuracy, coverage, and timeliness across all assigned projects. Complete daily data checks and ensure all records meet compliance and audit requirements. Review, edit, and quality-check research output to ensure all facts are validated. Work with the Research Manager to address data gaps, performance issues, or workflow improvements. Support the development and refinement of research processes and quality controls.

Team Support & Collaboration

Support colleagues in meeting team-wide KPIs and customer SLAs. Offer feedback, coaching, and support to help team members develop their research capability. Contribute to consistent and efficient working practices across the research function. Work flexibly to cover team workload during absence or increased demand.

Customer & Commercial Support

Investigate customer data queries and provide accurate, fact-based feedback. Support sales and account management teams by sharing sector insights or attending customer conversations when required. Provide project trends, market updates, and expert commentary to internal commercial stakeholders. Assist in delivering data sets for key customers when needed.

Key Performance Indicators:

Accuracy, timeliness, and completeness of project updates. Compliance with internal data standards and audit requirements. Quality of insight delivered to internal teams and customers. Effective collaboration and contribution to team goals. Strength of industry relationships and insight network.

Skills, Qualifications & Experience: (E Essential; D Desirable)

Experience in research, telephone-based information gathering, or customer contactE

Strong verbal communication skills with confidence in cold calling.E

High standard of written English and ability to structure information clearly.E

Ability to analyse, validate, and summarise complex information.E

Intermediate IT skills, including MS Office and database systems.E

Confident presenting information to internal stakeholders.D

Strong attention to detail and focus on data integrity.E

Working Relationships:-

Internal

:Reports to: Research Manager

Liaises with

: Research Team, Content Team, Commercial Teams, Customer Success

External

:Construction industry decision makers, consultants, contractors, planning authorities, and other validated data sources.

MISSION & VISION

Mission

; By using our unique data, insights and software solutions, our customers in the construction industry will sell more, improve efficiency and build more sustainability combining our research expertise, industry knowledge and artificial intelligence.

Vision

; Connect the construction market to help the world build better.

VALUES

?Dream Big Embrace ambitious goals and strive to exceed expectations, every day.

?Thrive Together Collaborate, communicate, and celebrate success.

?Own It Take Ownership of your work and empower yourself to make a difference

?Do the right thing Stand firm in your values and let integrity guide your actions at every turn