Job Description

About Dukes Meadows Golf & Tennis: Dukes Meadows Golf Tennis & Ski in Chiswick, West London is set in a beautiful location next to the River Thames. The centre is the perfect venue for sports enthusiasts looking for a day out. Our facilities include a top class 9-hole par 3 golf course, a 60-bay floodlit driving range, 5 indoor and 10 outdoor tennis courts and 2 indoor ski slope. We also have a gym, a fully licensed bar/cafe and a function room that can hold events for 200+ people. Dukes Meadows is 7 days a week business, operating from 7am - 10pm. The ideal candidate will be flexible to work at various times e.g mornings, evenings and weekends.We are currently looking to hire a part-time enthusiastic receptionist. We are looking for courteous and proactive individuals. The candidate(s) will assist in the daily running of the Dukes Meadows Tennis reception; this will be an exceptionally varied role that will offer experience in front of house and sports programme administration. This is a fast-paced position, which requires excellent multitasking.

Key Responsibilities:

Provide a warm and professional welcome to all members, players, and visitors. Manage reception duties including answering phone calls, handling enquiries, and processing bookings. Support the smooth running of the tennis programme by assisting with class registrations and payments. Ensure the reception area is tidy, organised, and presentable at all times. Work closely with coaches and staff to ensure excellent customer service and communication. Handle administrative tasks such as emails, scheduling, and maintaining records.
What We're Looking For:

Friendly, approachable, and reliable with strong interpersonal skills. Ability to multitask and remain calm under pressure in a busy environment. Strong organisational and communication skills. Previous experience in customer service or reception is an advantage but not essential. Punctual and committed to the required weekend shifts (Saturday & Sunday, 6:45am-2:45pm). IT literacy (good knowledge of MS Office applications including Excel) Excellent organisation skills and ability to prioritise work using own initiative.
Job Types: Part-time, Zero hours contract Pay: 12.21 per hour + 12% Holiday Pay Expected hours: 8 - 24 per week Benefits:

Free use of the facilities Free on-site parking Paid overtime
Schedule:

6-8 hour shifts Shifts available 7 days a week (Flexible)
Experience:

Customer Service: 1 year (Preferred)
Work Location: In person Job Types: Part-time, Zero hours contract

Pay: From 12.21 per hour

Expected hours: 8 - 24 per week

Benefits:

Discounted or free food Employee discount On-site parking
Language:

English (preferred)
Work Location: In person