Job Description

Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in providing innovative shipping solutions since 1993 for retailers and third-party providers.

Our solution, Intelligent Shipper, integrates directly into multiple carriers and provides smart and convenient delivery methods such as Tracked, Click and Collect, Locker Boxes, Next Day and more to help retailers and brands scale eCommerce.

As a business, we are continuously striving to be better. We foster an environment that allows our diverse and highly talented team to think, plan and further improve themselves and the software we develop. And we believe this is working, as

91% of our employees said Intersoft is a great place to work!

Job Duties and Responsibilities:

As a Test Automation Lead you will be responsible for designing, developing and maintaining Test Automation Framework and Automation Test Suites for multiple Projects/Maintenance Cycles from Development through to Go-Live. As a Test Automation Lead you will work with all departments to ensure quality deliverables, building strong relationships between the business and IT delivering software through Agile methodology. From time to time, you will be required to perform software tests, following best practice to ensure quality and correct documentation of test procedures in all areas of software testing.

You will be responsible for the development and implementation of documented Automation test cases. Executing tests, preparing test reports, and working closely with relevant departments and stakeholders to report defects when required.

Advise on implementation of automated testing to ensure clean and scalable framework design which can be applied in a generic way across multiple projects and streams.

Troubleshoot issues with team members implementing test frameworks and guide with a 'hands on' approach where necessary.

Should be willing to do hands-on testing as and when required.

Ensuring Test Delivery Assurance complies with Industry standard tools and frameworks.

Working closely with stakeholders, developers, business analysts, dev-ops and testers to understand requirements and translate to effective test frameworks.

Effectively collaborate with team members to build understanding of test strategy and create automated and manual test frameworks to support testing best practice.

Ability to automate tests throughout the entire lifecycle of the product and data flows, from ingestion through to the presentation layer.

Ability to plan and strategize testing for complex systems. This Involves planning scope of testing, Release/Sprint planning, resource planning, overall planning for E2E testing

activities.

Capable of designing and execution of detailed functional test cases for complex requirements.

Proactive and organised, capable of working in an ambiguous/uncertain environment, understanding risks & flagging it on time. Ability to mitigate risks and ensuring quality deliverables adhering to timelines.

Excellent Communication, Coordination skills and Stakeholder management.

Highly experienced in Agile ways of working.

Good team player and effective leader with a long-term vision.

Experience in identifying and implementing process improvements that improve the level of delivery while finding optimization opportunities.

Manage and prioritise the Automation team's workload

Drive process improvements for delivering change, faster at optimum cost and minimised risk to operational services

Defining the scope of testing within the context of each Project / Cycle

Define and agree test plans with Test Lead and the Scrum teams

Provide accurate test estimates for requirements

Monitor and report test progress to all interested parties and escalate issues as required

Ensure the acceptance criteria for each test phase are achieved

Train and mentor new Joiners and other Team members.

Key working relationships:

Test Delivery Manager

Testing Team

Development Team

Devops Team

Business Analysts

Application Support Team.

Expected experience & skills:

7-10 years of experience in Testing

Excellent English verbal and written communication skills

Excellent interpersonal skills

Ability to innovate and work without direction/supervision

Ability to think creatively

Ability to strategize E2E automation testing

Hands on experience in reading and writing clean code using C# .net

Experience of designing, creating and maintaining Automation frameworks and scripts in line with coding standards

Strong Testing Experience in API Test Automation

Experience with Azure Devops, or equivalent, for CI/CD pipeline and using Source control tools like TFS, Azure Git

Experienced in Azure Dev Ops and setting up Test Management Tools related to requirements traceability, test plans, test labs, and defects management.

Experienced in several types of testing - support for Unit, Smoke/Sanity, Functional, System, SIT, Integration, regression, support UAT etc.

High level of familiarity with testing at strategy level and able to provide advice rooted in theory and experience with respect to Functional, Regression, Interface testing and support for UAT

Sound knowledge Minimum 5 years proven track record in Software Testing

Must have experience in Agile/Scrum models

Keen attention to detail essential

Must be motivated to work independently whilst able to positively influence and engage with other team members

Beneficial - Previous work experience within the logistics industry.

What we offer:

Fast growing, ambitious company with over 25 years' experience

91% of our employees said that Intersoft is a great place to work!

UK's Best Workplaces for Wellbeing 2023, 2024 and 2025!

Annual performance-based bonus incentives

Real time, 360-degree performance feedback

Full private health insurance with no excess through our healthcare partner, Vitality Health

Group Life Insurance and Income Protection

BUPA Dental Insurance

23 days holiday, rising to 26 days per years' service + all UK Bank Holidays

Employer pension contributions up to 10%

AXA Health employee assistance programme - 24/7 counselling helpline, 24/7 medical information helpline, LifeManagement(TM) helpline providing access to support on a range of everyday matters, such as financial, legal, consumer, family care and housing issues, telephonic psychological assessment, up to 8 sessions of scheduled counselling, immediate support from a counselling team, available to employees and household dependents

Work-life balance - flexible working and work from home

Professional development including learning and development, individual development plans, formal mentorship programs, professional tuition reimbursement

Regular socials, monthly engagement activities, wellbeing days and more

Paid time off when you are physically and mentally unwell

A picturesque, rural office. Within walking distance of Windsor Great Park.

Intersoft promotes equal opportunities and embraces diversity. Our success lies in cutting-edge technology, a talented team, and the ability to stay one-step-ahead of the delivery process.

Team on a Mission We before me Go above and beyond Shatter expectations Ignite a spark Blaze a trail

Job Type: Full-time

Pay: 55,000.00-60,000.00 per year

Additional pay:

Performance bonus Yearly bonus
Benefits:

Company pension Cycle to work scheme Discounted or free food Free parking Gym membership Life insurance On-site parking Paid volunteer time Private dental insurance Private medical insurance Work from home
Schedule:

Flexitime Monday to Friday
Work Location: Hybrid remote in Egham TW20 0HJ