Job Description

Affinity Water are on a very exciting transformation journey to digitalise our customer experience and shape the future of our services. To help us deliver this, we have an exciting role for an experienced Test Manager to build and lead our assurance and testing capability.


This is a pivotal role where you'll shape our testing strategy for today's projects, and also define how assurance and testing evolves for the future. If you thrive on embedding quality, driving best practice, and collaborating across technical and business teams, we'd love to hear from you.

About us

Affinity Water is the UKs largest water-only supplier, providing sustainable, high-quality water to 3.85million customers across the Southeast of England. We are on a mission to redefine the way water companies connect with their customers and communities, and to make better use of water and safeguard the local environment now and in the future.

The Role

As our Test Manager, you'll be the go-to expert in assurance and testing. You'll:

Develop and embed a fit-for-purpose Test Strategy across all major technology change programmes. Lead on functional and non-functional testing, ensuring changes are delivered right the first time. Build our testing capability from shaping processes and tools, to creating a roadmap for automation. Champion a quality-first mindset, working closely with Architects, Developers, BAs, and Product Owners. Oversee test planning, execution, defect management, and reporting. Coordinate testing environments and establish a simple, effective ownership model. Lead user acceptance testing, making it simple and effective for business colleagues to engage. Keep us at the forefront of testing best practice, introducing new approaches that improve efficiency and reduce risk.

This role offers the chance to make a real impact defining how testing supports our transformation and acting as a trusted subject-matter expert across the organisation.

About You

You'll bring:

Proven experience as a Test Manager in digital transformation or customer-facing platforms. Deep knowledge of QA best practice, Agile and Waterfall delivery, and cross-platform testing (web, mobile, APIs, SaaS). Experience with security and load testing tools (e.g. OWASP, JMeter, LoadRunner). Strong organisational skills with the ability to manage multiple priorities. Excellent stakeholder management -- able to bridge the gap between technical teams and the business. Experience working with external IT partners or contractors. A collaborative mindset and a real passion for embedding quality.

Desirable skills:

ISTQB certification, utilities or public sector experience, managing offshore teams, familiarity with CI/CD pipelines, test automation frameworks, and BrowserStack.

Benefits:

Salary 57,000 - 65,000 per annum dependant on skills and experience Hybrid role with 2 days onsite in Hatfield Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Company annual bonus Annual leave from 26 days rising with length of service, and the option to purchase up to 5 extra days. A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability confident: if you need to apply in a different format, please contact us

Disability Confident is a voluntary government scheme which Affinity Water has signed up to. It means we are committed to employing, fairly assessing, and supporting our disabled employees through reasonable adjustments and an inclusive culture.


Closing date for applications: Thursday 18th September 2025