Job Description

Job Introduction

Hourly rate:

13.47 - 14.84 plus holiday pay


We have exciting opportunities for casual Duty Managers to join us at The Core theatre in Solihull.


The Core theatre is a buzzing multi-purpose arts venue right in the heart of Solihull town centre. Home to a 336-seat raked theatre, a vibrant gallery space and a flexible multi-use studio it's a hub of creativity and entertainment. We provide a range of services and host a varied mix of professional, community and amateur events including music, drama, comedy and dance. Open for business across the whole week, this is a thriving, successful venue with loyal and supportive customers.


This is a great time to become part of our professional team. Working within a fast-paced work environment, this offers plenty of opportunities to develop your skills and help us create unforgettable experiences for our visitors and audiences.


As a Core Duty Manager, you will:

Supervise the front of house operation, ensuring shows and events run smoothly. Be the main point of contact for audience members and visitors to the venue, dealing with any queries or issues that arise. Supervise and co-ordinate the teams working in the Cafe and Bar's and the Front of House volunteers. Carry out induction and training of staff and volunteers Be a key holder, being responsible for unlocking and locking the building as required. Be a first aider and personal license holder for the venue. Full training will be provided.

This is offered on a casual contract basis. Working hours offered will include evenings, weekends and bank holidays, but we can offer some flexibility based around your personal commitments.


We are looking for people who are passionate and enthusiastic who can help us to continue to deliver high levels of customer service.


You will have

proven experience of working in a customer-facing venue such as catering, hospitality or similar; experience of managing people and budgets; experience of venue planning/scheduling exceptional customer service skills, able to communicate effectively with our audiences and visiting artists/hirers; knowledge and understanding of health and safety procedures and requirements. the ability to remain calm under pressure, able to identify creative solutions to problems.

If you have any questions regarding the role or would like to chat further about your suitability for it, please contact Felicity Page, Operations Manager - Culture for an informal discussion at fpage@solihull.gov.uk or Will Welch, Technical Manger at william.welch@solihull.gov.uk


Closing date 3rd August 2025


Interviews will be held week commencing 11th August 2025



Please note we do not accept CVs for this role.



The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required.



Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment