Job Description

As a Healthcare Support Worker at Torbay Hospital, you'll help patients during their stay with us by making sure they get the quality care & support they deserve.
You will support the Day Surgery Unit teams to deliver safe and high-quality care to all our patients, being adaptable and responsive in order to provide a service that is tailored to meet the needs of the individual.
We provide a variety of care pathways in Day Surgery meaning there are plenty of learning opportunities and further training! #CaretojoinusTSD
Main duties of the job
Working as part of a team to ensure a safe pathway for the patient during there perioperative pathway including preparing theatre, organising kit and supporting the patient.
You will:

• escort patients from the waiting room to theatres
• ensure kit is ready and available as required by the scrub nurse and surgeon
• accurately maintain records as required
• ensure the theatre is clean tidy and fit for purpose

About us
Why work with us - Torbay Day surgery is nationally recognised and works closely with our anaesthetic department ensure we are innovative and progressive. We are a well respected unit that are proud of the services we provide and the ability to work collaboratively with our colleagues in the inpatient theatres.We work as one team with opportunities to gain experience in other areas of the unit every job within the unit is recognised for its importance within the day surgery pathway.
We are changing and growing across the NHS and in Torbay we push boundaries, we have close links with The British Association of Day Surgery and our always looking for ways to improve our current pathways and take on new challenges.
Our Day surgery has three theatres, one procedure room, two primary recovery areas and the main ward.
We will be expanding to incorporate another theatre and larger recovery and pre assessment area.
Unfortunately, in line with the Home Office standards, this post is not eligible for sponsorship.
Details
Date posted
15 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per anumm pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
388-7356529-PC&S
Job locations
Day Surgery Unit
Torbay Hospital
Torquay
TQ2 7AA
Job description
Job responsibilities
The unit is open Monday to Friday 08:00 - 21:00 and your shift patterns will generally operate between 08:00 - 18:00 although this could change subject to service needs.
Full vacancy details can be found on the attached /Person Specification.
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Job description
Job responsibilities
The unit is open Monday to Friday 08:00 - 21:00 and your shift patterns will generally operate between 08:00 - 18:00 although this could change subject to service needs.
Full vacancy details can be found on the attached /Person Specification.
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification
Qualifications and Training
Essential

• NVQ Level 3 in Health & Social Care or equivalent qualification/experience

Desirable

• Care Certificate
• English & Mathematics at GCSE grade A-C (9-4) or level 2 functional skills

Knowledge and experience
Essential

• Previous experience in a care environment or able to demonstrate a caring nature/ life experience
• Understands the need for strict confidentiality

Desirable

• Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific skills
Essential

• Basic computer/keyboard skills
• Good interpersonal and communication skills
• Able to prioritise and organise work
• Able to work under instruction, under pressure and as part of a team
• Record keeping competency in handwritten and electronic records
• Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
• Willingness to undertake new skills and training
• Able to work as a team member or independently
• Ability to adapt behaviour to changing and challenging situations
• Be flexible, adaptable, reliable and punctual
• Demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust

Desirable

• Healthcare competencies appropriate to area of work

Person Specification
Qualifications and Training
Essential

• NVQ Level 3 in Health & Social Care or equivalent qualification/experience

Desirable

• Care Certificate
• English & Mathematics at GCSE grade A-C (9-4) or level 2 functional skills

Knowledge and experience
Essential

• Previous experience in a care environment or able to demonstrate a caring nature/ life experience
• Understands the need for strict confidentiality

Desirable

• Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific skills
Essential

• Basic computer/keyboard skills
• Good interpersonal and communication skills
• Able to prioritise and organise work
• Able to work under instruction, under pressure and as part of a team
• Record keeping competency in handwritten and electronic records
• Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
• Willingness to undertake new skills and training
• Able to work as a team member or independently
• Ability to adapt behaviour to changing and challenging situations
• Be flexible, adaptable, reliable and punctual
• Demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust

Desirable

• Healthcare competencies appropriate to area of work

Skills Required