Job Description

Therapy Services administration are looking to appoint a highly motivated person to work within a busy Physiotherapy Department based within Royal Alexandra Hospital.
The post holder will be a member of the admin team, which provides both a clerical and telephone operator service, for the Physiotherapy Department and administration support to Therapy Services.
Therapy Services comprises of Dietetics, Occupational Therapy, Physiotherapy, Podiatry & Orthotics, Speech and Language Therapy and Administration. Each area has it's own Head of Service who is accountable to the Area Director of Therapy Services.
Main duties of the job
The successful candidate must be an effective communicator, have good interpersonal skills and work in a flexible and organised manner. He/she must have a good standard of education.
The ability to speak Welsh is essential for this post.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Date posted
23 June 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
23,970 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
050-AC371-0625W-A
Job locations
Royal Alexandra - Colwyn Bay Hospital - Llandudno Hospital
Marine Drive - Hesketh Road - Hospital Road
Rhyl - Colwyn Bay - Llandudno
LL18 3AS
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential

• Good general education
• Typing qualification or equivalent experience

• NVQ Level 2 Admin or Customer Service

• Admin experience in Customer Service

• Experience within a busy office environment

• Excellent communication skills
• Excellent organisational skills
• Ability to speak welsh

• Knowledge of patient administration system

• Good general education
• Typing qualification or equivalent experience

• NVQ Level 2 Admin or Customer Service

• Admin experience in Customer Service

• Experience within a busy office environment

• Excellent communication skills
• Excellent organisational skills
• Ability to speak welsh

• Knowledge of patient administration system