Therapies Clinical Administrative And Clerical Officer

Pontypridd, Rhondda Cynon Taf, United Kingdom

Job Description

We have an exciting opportunity for a enthusiastic person with administrative skills and knowledge and excellent people skills to join our small admin team supporting our Speech and Language Therapy Service across the Health Board.
Cwm Taf Morgannwg University Health Board Speech and Language Therapy department are a friendly and compassionate team who place a strong commitment to supporting staff development and wellbeing.
Welsh Skills Essential: This post is advertised as Welsh skills are essential. This means Speaking & Listening at Level 3 (equivalent to CEFR B2) or above. We don't need fluency. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.
Main duties of the job
The successful candidate will carry out a range of admin duties including contacting patients / patient's families / carers and a range of professionals, booking appointments as well as using the Health Board electronic systems, to enable the smooth running of the busy, friendly department.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Details
Date posted
15 October 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,833 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
110-AC292-1025W
Job locations
Pontypridd Cottage Hospital
Hospital Road
Pontypridd
CF37 4AL
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Knowledge
Essential
  • RSA 2 Word Processing / Typing Qualification
  • A basic knowledge of Excel and Databases.
  • To hold or be working towards completing the European Computing Driving License (ECDL).
  • To have a level of knowledge around record keeping management.
  • The ability to communicate well with all levels of staff and members of the public. Accurate data-inputting skills
Experience
Essential
  • Sufficient relevant office experience, in the NHS environment.
  • Previous experience of working with the public
Skills
Essential
  • Keyboard skills and knowledge of IT systems
  • Myrddin
  • Welsh language speaking/listening skills at Level 3 or above
Desirable
  • Ability to analyse statistical data
Person Specification
Knowledge
Essential
  • RSA 2 Word Processing / Typing Qualification
  • A basic knowledge of Excel and Databases.
  • To hold or be working towards completing the European Computing Driving License (ECDL).
  • To have a level of knowledge around record keeping management.
  • The ability to communicate well with all levels of staff and members of the public. Accurate data-inputting skills
Experience
Essential
  • Sufficient relevant office experience, in the NHS environment.
  • Previous experience of working with the public
Skills
Essential
  • Keyboard skills and knowledge of IT systems
  • Myrddin
  • Welsh language speaking/listening skills at Level 3 or above
Desirable
  • Ability to analyse statistical data

Skills Required

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Job Detail

  • Job Id
    JD4012261
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £24,833 per year
  • Employment Status
    Full Time
  • Job Location
    Pontypridd, Rhondda Cynon Taf, United Kingdom
  • Education
    Not mentioned