Job Description

Are you looking for a new challenge? Do you want to work in the first Community Trust to be awarded "Outstanding" in a recent CQC inspection? Norfolk Community Health and Care NHS Trust are an integrated NHS and social care Trust offering opportunities for a Band 3 Therapy Assistant to work on the In-patient unit at North Walsham hospital.
We would welcome applicants with a "can do" attitude who reflect the values (compassion, creativity and community) and behaviours of the organisation. You will work as part of the therapy team on the In-patient unit.
We are keen to enable our patients to achieve optimum function and independence and quality of life. You will play a key part in this along with your nursing and therapy colleagues. To assist you with this you will receive support and development through in service training, regular appraisals, a personal development plan and clinical supervision.
You must be self-motivated, able to demonstrate sound clinical reasoning skills and have good communication skills. Applicants should have a positive enthusiastic approach to working in an in-patient setting.
If this post excites you, and you are looking to improve your quality of life working in rural Norfolk as part of this developing role we look forward to receiving your application. If you wish to discuss any aspects of this post please contact Alison Haynes, Clinical Operations Manager at alison.haynes@nchc.nhs.uk.
Main duties of the job
You will be part of the Therapy team on the ward and will support registered Physiotherapists, Occupational Therapists and Band 4 Assistant Practitioners.
Your main duties will be to review patient mobility, transfers, personal activities of daily living and exercise programmes, as appropriate. You will report patient progressions to the team.
About us
NCHC have electronic patient records and there is an expectation that you will use a computer to enable you to work with your patients and record their care during the clinical consultation where appropriate. You will receive support and training to enable you to use this functionality.
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title
Details
Date posted
26 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
Depending on experience pro rata pa
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
839-7510271-AB
Job locations
North Walsham Hospital
Yarmouth Road
North Walsham
NR28 9AP
Job description
Job responsibilities

• Apply competency based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed treatment/care plan.
• Ensure patient held records are completed for each intervention, and that SystmOne inputting is completed on a daily basis
• Make basic judgements on patients response to prescribed treatment/care plans, and report findings to a qualified practitioner.
• Liaise with other health care professionals as required.
• Overcome barriers to understanding, e.g. patients with hearing or cognitive impairment.
• Communicate with patients/ and their families by exchanging factual information, reassurance, tact and empathy.
• Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
• Use appropriate methods of communication with patients, families and carers in order to maximise rehabilitation and understand their conditions. A variety of communication methods may be required
• Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g., supervising transfers, and passive exercises.
• Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately.
• Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
• Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.
• Work with qualified practitioners with group work/clinics as required.
• Demonstrate an awareness and understanding of consent, and gain consent, and gain consent as appropriate following organisational policies.
• Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general housekeeping tasks .
• Share responsibility of indirect patient contact tasks, such as, answering phones, arranging appointments, processing referrals and inputting activity data.
• Undertake health promotion/education as required, e.g. smoking cessation, falls diet, and exercise etc.
• Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
• Demonstrate basic IT (texting, internet and email) and standard keyboard skills.

Job description
Job responsibilities

• Apply competency based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed treatment/care plan.
• Ensure patient held records are completed for each intervention, and that SystmOne inputting is completed on a daily basis
• Make basic judgements on patients response to prescribed treatment/care plans, and report findings to a qualified practitioner.
• Liaise with other health care professionals as required.
• Overcome barriers to understanding, e.g. patients with hearing or cognitive impairment.
• Communicate with patients/ and their families by exchanging factual information, reassurance, tact and empathy.
• Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
• Use appropriate methods of communication with patients, families and carers in order to maximise rehabilitation and understand their conditions. A variety of communication methods may be required
• Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g., supervising transfers, and passive exercises.
• Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately.
• Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
• Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.
• Work with qualified practitioners with group work/clinics as required.
• Demonstrate an awareness and understanding of consent, and gain consent, and gain consent as appropriate following organisational policies.
• Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general housekeeping tasks .
• Share responsibility of indirect patient contact tasks, such as, answering phones, arranging appointments, processing referrals and inputting activity data.
• Undertake health promotion/education as required, e.g. smoking cessation, falls diet, and exercise etc.
• Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
• Demonstrate basic IT (texting, internet and email) and standard keyboard skills.

Person Specification
Qualifications
Essential

• NVQ 2 in health and social care or equivalent

Desirable

• NVQ 3 in care

Experience
Essential

• Experience or working with the general public
• Experience of working within a Healthcare setting
• Literacy skills
• Evidence of ongoing learning

Desirable

• Experience of working in people's homes or in an in-patient setting
• Experience of working with people at the End of life

Skills, Knowledge and Ability
Essential

• Knowledge of additional specialist areas through in-house training & short courses
• Good communication skills
• Highly motivated

Desirable

• Knowledge of multi-disciplinary team roles.
• Experience of working in a community setting or in-patient setting

Communication
Essential

• Tact & diplomacy
• Empathy & sensitivity
• Ability to use own initiative
• Able to communicate effectively using the English language in both verbal and written forms

People and Personal Development
Essential

• Ability to manage stressful situations
• A team player
• Awareness of own limitations
• Good organisational skills
• Open to change and development

Personal attributes/behaviours
Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
• Able to show initiative
• Able to work alone
• Assertive
• Good listening skills.

Other
Essential

• Professional appearance
• Kneel, bend & stoop, and work in cramped environments.
• Manoeuvre limbs of around 5-6kg
• Manoeuvre patients using handling aids
• Be reliable
• Able to communicate effectively in written and verbal English Language

Desirable

• Must have a Full UK driving licence and have access to a vehicle

Person Specification
Qualifications
Essential

• NVQ 2 in health and social care or equivalent

Desirable

• NVQ 3 in care

Experience
Essential

• Experience or working with the general public
• Experience of working within a Healthcare setting
• Literacy skills
• Evidence of ongoing learning

Desirable

• Experience of working in people's homes or in an in-patient setting
• Experience of working with people at the End of life

Skills, Knowledge and Ability
Essential

• Knowledge of additional specialist areas through in-house training & short courses
• Good communication skills
• Highly motivated

Desirable

• Knowledge of multi-disciplinary team roles.
• Experience of working in a community setting or in-patient setting

Communication
Essential

• Tact & diplomacy
• Empathy & sensitivity
• Ability to use own initiative
• Able to communicate effectively using the English language in both verbal and written forms

People and Personal Development
Essential

• Ability to manage stressful situations
• A team player
• Awareness of own limitations
• Good organisational skills
• Open to change and development

Personal attributes/behaviours
Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
• Able to show initiative
• Able to work alone
• Assertive
• Good listening skills.

Other
Essential

• Professional appearance
• Kneel, bend & stoop, and work in cramped environments.
• Manoeuvre limbs of around 5-6kg
• Manoeuvre patients using handling aids
• Be reliable
• Able to communicate effectively in written and verbal English Language

Desirable

• Must have a Full UK driving licence and have access to a vehicle

Skills Required