Job Description

Join the Adventure - Become a Ticket Sales and Enquiries Assistant

At ROARR!, we're all about creating unforgettable experiences, sparking imagination, and delivering ROARR-some adventures for every guest who steps through our gates. Now, we're looking for enthusiastic, friendly, and customer-focused individuals to join our Guest Services team for our upcoming events.

PART-TIME SEASONAL TICKET SALES AND ENQUIRIES ASSISTANT - IMMEDIATE START

This is your chance to be part of something special. As a key member of our guest services team, you'll be answering the telephone and processing ticket sales and dealing with any enquiries regarding the park, PrimEvil and Sparkle.

What you'll be doing:

Delivering exceptional guest service before, during and after visits Responding to enquiries via phone, email, written correspondence and in person Managing bookings and sales for park tickets, events, Annual Passes and group packages (including School visits and Exclusive Adventure Hire) Handling tills and computer systems with accuracy and efficiency
What we're looking for:

A friendly, approachable attitude with a passion for great customer service Strong communication and organisational skills Confidence using tills and computer systems Previous experience in a customer-facing role (preferred but not essential) A keen eye for detail and the ability to stay calm under pressure Flexibility to work weekdays, weekends, bank holidays and school holidays
What we offer:

Full training provided Flexible hours (4 hours per day across 5 days) Crew discounts across the park The chance to work in a fun, dynamic and unique environment with a brilliant team
If you love helping people, enjoy working in a lively atmosphere, and want to be part of a team that delivers magical moments every day - we'd love to hear from you!

To apply: Please send a covering letter explaining why you'd be a great fit for the role.

(Unfortunately, we can't accept CVs without a covering letter.)

Pay: 7.55-12.25 per hour

Benefits:

Company events Discounted or free food Employee discount On-site parking
Ability to commute/relocate:

Norwich NR9 5JE: reliably commute or plan to relocate before starting work (required)
Work Location: In person