Job Description

The Role - Ticketing Operations Coordinator

An exciting opportunity has arisen to join the Championship Planning & Experience department as Ticketing Operations Coordinator. The successful candidate will provide operational ticketing support for The Open & AIG Women's Open, and any other R&A championships as required, providing a world-class experience to spectators in the build-up and upon entry to our championships.


This is a full-time, permanent position working 35 hours per week.


Onsite attendance at our Championships will be essential, with potential to be onsite for 2 weeks at each of our Championships.


Please note, we may close applications early should we receive sufficient applications.

What We Offer

We offer a great benefits package including the following:


Competitive Salary Company Pension Scheme and Sick Pay Life Insurance Cover Enhanced Maternity/Partner Pay 35 Days Holiday Per Year Free tickets to The Open and AIG Women's Open each year (and other relevant R&A Championships) Cycle to Work Scheme Season Ticket Loan Contribution towards glasses for VDU use Discounts available across 800 UK retailers and local businesses

Who We Are Looking For

The ideal candidate will have the following experience and attributes:


Strong level of experience implementing digital change and app based technology within the sports or entertainment industry. Strong knowledge of and experience working with ticketing systems and maximising the value and offering within them. Experience of SSO platforms, website architecture and the correct capture and use of personal data. Experience in analysing data to form recommendations for future improvement. Scottish National 5 qualifications in English and Maths, or equivalent.





Download the full job description here.


Download the competencies expected for this role here.

About The R&A

The R&A group of companies was formed in 2004 to take on The Royal and Ancient Golf Club of St Andrews' responsibilities for governing the Rules of Golf, staging The Open, golf's original championship, and developing the sport. The World Golf Museum in St Andrews is part of The R&A group.


Together The R&A and the USGA govern the sport of golf worldwide, operating in separate jurisdictions with a commitment to a single code for the Rules of Golf, Rules of Amateur Status and Equipment Standards. The R&A, through R&A Rules Ltd, governs the sport worldwide, outside of the United States and Mexico, on behalf of over 61 million golfers engaged in the sport in 145 countries and with the consent of 164 organisations from amateur and professional golf.


The R&A has responsibility for running a series of world class amateur events and international matches in women's and girls' as well as men's and boys' golf. The R&A stages the AIG Women's Open and works with the DP World Tour to stage the Senior Open presented by Rolex.


The R&A is committed to investing 200 million over ten years in developing golf and supports the growth of the sport internationally, including the development and management of sustainable golf facilities.


For more information, please visit www.randa.org