Job Description

Company Description

We're Hiring: Toll Collector

Location: Plymouth

Pay: 12.60 per hour

Hours: Minimum of 12 hours per week

Grade: Site-Based

From day one, you'll have access to exceptional Learning & Development opportunities, mentorship, and a wide range of benefits--from big-brand discounts to give-back schemes!

Good News! No SIA licence required for the Toll Collector role, we will provide all the training required.

Grade: Site Based


As a

Toll Collector

at Securitas, you'll do more than protect what's important--you'll empower people to thrive. Your presence will make others feel safe, welcome, and supported.


Whether you're patrolling key areas, managing gatehouse duties, or being the friendly face clients rely on, as a

Toll Collector

you'll be an essential part of something bigger. Working to deliver exceptional customer service, with interactions of all different stakeholders throughout your working week.


You will be the first point of contact and the coordinator of a steady flow of traffic, cash handling and delivering a stand out experience.


As a

Toll Collector,

experience in customer service, retail or security are hugely transferable and a great route to start your success in new opportunity with Securitas UK!

What you'll be doing

Operating lane equipment and managing toll booths smoothly and professionally Classifying vehicles and processing toll payments accurately Recording and handling cash, preparing deposits, and ensuring secure handovers Communicating clearly and courteously with drivers, resolving enquiries or escalating when needed Following safety and operational procedures to keep yourself and others safe Liaising with the Bridge Control Room and following instructions promptly Reporting incidents or equipment faults as necessary Maintaining supplies and equipment in your booth Writing clear reports and interpreting information effectively Upholding high standards of appearance and professionalism at all times Welcoming and assisting staff, visitors, and contractors. Conducting regular safety and security patrols. Ensuring compliance with regulations and procedures. Supporting emergency protocols, including evacuations and searches. Keeping vigilant, reporting incidents, and preventing disruption. Accurately maintaining records of all activity and handovers.

Please note - The responsibilities listed here aren't the full picture--but they give you a good sense of the role. If you meet the minimum requirements and believe you've got what it takes to succeed, we'd love to hear from you.

Qualifications

What we're looking for:

We're looking for someone who sees a different world--someone who values teamwork, shows initiative, and wants to grow. Ideally, you'll have:

The right to work in the UK A 5-year checkable employment history (including study, unemployment, or self-employment) Minimum of secondary school education Strong IT and communication skills A natural ability to deliver outstanding customer service, with at least 2 years' experience in a customer-facing role A commitment to our core values: Integrity, Vigilance, and Helpfulness

Desirable

Previous experience in a customer service or public-facing role Emergency First Aid at Work Certificate Experience in the service sector

Why Join Securitas?

We have a promise to our people, a 'People Promise' where opportunity, people and purpose play a vital role in our day to day!

Opportunity: We see potential in every person and situation.

People: We open our eyes to all that's good.

Purpose: We make your world a safer place.

We believe in your future, not just your past. At Securitas, you'll find a career built on trust, respect, and progress.

Additional Information

It's great to see you're considering a career with Securitas UK!

Join our global team of 336,000+ colleagues and help make the world a safer place.


At Securitas, we live by our values of

Integrity, Vigilance and Helpfulness

, and our People Promise:

Opportunity

- We see potential in every person and situation

People

- We open our eyes to all that's good

Purpose

- We make your world a safer place

What You Can Expect

Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we're here to support you--just email us if you need help.

Diversity & Inclusion - Be Yourself

We are an inclusive employer, proud of our

Level 2 Disability Confident status

(we will always try out hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through

Employee Networks -

Our real change makers of the business.. YOU, the

Race at Work Charter

, and the

Armed Forces Covenant

. We also celebrate diversity with events like

BSL Week, International Women's Day, PRIDE and Black History Month

.

Your Benefits

STRIVE

- Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.

Dental Plans

- A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment

HSF Health Plan

- Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs.

Cycle to Work

- A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.

Specsavers

- Save money on eye tests and when purchasing spectacles.

WeCare

- A 24/7 online GP, mental health support service, get fit programme and more.

Toothfairy

- Online access to advice and guidance, from real UK Dentists.

Pension Plan

- Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.

Payroll ISA

- An ISA savings account is a great way to meet your longer term personal financial goals.

Free Mortgage Advice

Go & Live

- Financial Wellbeing Hub

Death in Service Benefit

- Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas

Take the Next Step

Join a team that values you. Click 'I'm Interested' and start your career with Securitas UK today.

See a different world.