Job Description

Introduction

KLM UK Engineering are market leaders in airframe base maintenance, line maintenance, and technical training in regional and narrow-body types. Focused on creating partnerships with a global base of customers, we offer excellent, safe, and innovative maintenance services. We pride ourselves on our skilled and knowledgeable team who are committed to delivering excellent service

The Role

We have an exciting opportunity for a Tooling Lead to join our stores team. In this role, you will provide knowledge and support within the tooling section of Stores, enhancing processes and improving the efficiency of tools and equipment used in aircraft maintenance. You will identify opportunities to improve departmental performance by reviewing tooling items and processes, focusing on enhancing quality, availability, and supply to the operations teams.

This role is based at our head office at Norwich Airport and is Monday - Friday, 37.5 hours per week.

Key Responsibilities

Obtain Original Equipment Manufacturer manuals for the operation and maintenance for all company tooling. Upload Original Equipment Manufacturer manuals onto Q-pulse (internal quality management system). Upgrade tools and equipment as appropriate. Identify items that are no longer required for use. Review tooling loans and submit proposals for acquisition. Propose an action plan for all applicable servicing and maintenance of tooling. Check and categorise all tooling in relation to Servicing and maintenance, calibration, calibration and maintenance LOLER, PUWER, HAV and 'on condition'. Maintain a servicing, Inspection and Maintenance program. Review supplier performance and investigate other sources and suppliers. Identify items that are to be inspected internally and externally. Interrogate data held within PMI (Internal Product and Manufacturing Information system) for accuracy. Update the tooling catalogue as required ensuring the correct photographs and information is present. Monitor availability of tools and equipment for operations. Any other reasonable requests as given by the Stores Manager.

Selection Criteria

Essential:

Proven experience using tooling and equipment within an aircraft maintenance organisation. A strong knowledge of aircraft tooling specifications and standards, with clear awareness of tool capabilities and limitations. Awareness of health & safety legislation. Experience or knowledge of regulations relating to tooling and equipment. i.e. LOLER, PUWER, HAV). Knowledge and use of I.T systems including SharePoint and Microsoft applications.

Desirable

Recognised Aviation Apprenticeship (equivalent or higher qualification). (highly desirable)*
Licensed engineer (Aviation). 5 GCSE's (grade 5 or above or equivalent). Process improvement mythologies to be able to improve procedures and reduce waste. Knowledge of the tool catalogue and PMI (Internal Product and Manufacturing Information system).

What we offer you

We're proud to offer more than just a job -- we want our people to feel valued, supported, and part of a workplace that genuinely cares. If you join us, you'll enjoy:

Salary

- 35,000- 40,000 per annum (depending on experience)

Enhanced sick pay

that grows with your time with us

Extra holiday allowance

as a thank-you for long service Access to the

Health Shield cash plan

for a contribution to everyday healthcare costs A

subsidised on-site canteen

to make meal planning easier and affordable A

stakeholder pension

to support your future

Life assurance

for peace of mind A wide range of

retailer discounts

to help your money go further A

Cycle to Work scheme

and

EV Car Scheme

for greener commuting A focus on

wellbeing

, with support available when you need it An active

social club

and regular events to help you connect and have fun

Long service awards

to recognise your commitment And of course,

free on-site parking

Closing Date: 3rd August 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. A full role profile is available on request.

Job Types: Full-time, Permanent

Pay: 35,000.00-40,000.00 per year

Benefits:

Additional leave Canteen Company car Company events Company pension Cycle to work scheme Discounted or free food Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Profit sharing Sick pay
Ability to commute/relocate:

Norwich, NR6 6ER: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have proven experience using tooling and equipment within an aircraft maintenance organisation? Can you demonstrate a strong knowledge of aircraft tooling specifications and standards, with clear awareness of tool capabilities and limitations? Do you have an awareness of health & safety legislation? Do you have knowledge or experience of regulations relating to tooling and equipment. i.e. LOLER, PUWER, HAV)? How many years experience do you have using I.T systems including SharePoint and Microsoft applications?
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 03/08/2025