Job Description

Overview

We are seeking an enthusiastic and customer-focused Counter Sales Representative to join our team. This role involves engaging with customers, providing excellent service, and promoting our products effectively. Saturday morning work is necesaary, competitive compensation offered. The ideal candidate will possess strong communication skills, organisational abilities, and a friendly demeanour. Experiance in the trades, DIY and building is ideal to serve our diverse customer base. This position offers an excellent opportunity for individuals eager to develop their sales and customer service skills within a busy and supportive environment.

Responsibilities

Assist customers promptly and courteously at the counter, ensuring a positive shopping experience Provide detailed product information and recommend suitable solutions based on customer needs Engage in upselling techniques to maximise sales opportunities while maintaining integrity Maintain organised merchandising displays to attract customer attention and optimise product visibility Process transactions accurately using point-of-sale systems, handling cash and card payments efficiently Assisting with collegues in manage stock levels, Handle phone enquiries professionally, providing information or directing calls appropriately Collaborate with team members to complete daily tasks and ensure smooth in store operations

Requirements

Experi Strong communication skills with the ability to engage confidently with diverse customers Organised with excellent time management skills to handle multiple tasks efficiently Basic maths skills for processing transactions accurately and managing stock counts Knowledge of merchandising principles to enhance product presentation Good phone etiquette and professional demeanour when interacting via telephone or in person Demonstrated ability to upsell products tactfully without pressuring customers Organisational skills to maintain a clean, well-stocked sales environment Previous retail or customer service experience is preferred but not essential; training will be provided
This role offers an engaging work environment where your interpersonal skills can flourish while contributing positively to our team's success.

Job Types: Full-time, Permanent

Pay: 14.00-15.00 per hour

Expected hours: 45 per week

Benefits:

Bereavement leave Employee discount On-site parking Sick pay
Work Location: In person