We are seeking an enthusiastic and customer-focused Counter Sales Representative to join our team. This role involves engaging with customers, providing excellent service, and promoting our products effectively. Saturday morning work is necesaary, competitive compensation offered. The ideal candidate will possess strong communication skills, organisational abilities, and a friendly demeanour. Experiance in the trades, DIY and building is ideal to serve our diverse customer base. This position offers an excellent opportunity for individuals eager to develop their sales and customer service skills within a busy and supportive environment.
Responsibilities
Assist customers promptly and courteously at the counter, ensuring a positive shopping experience
Provide detailed product information and recommend suitable solutions based on customer needs
Engage in upselling techniques to maximise sales opportunities while maintaining integrity
Maintain organised merchandising displays to attract customer attention and optimise product visibility
Process transactions accurately using point-of-sale systems, handling cash and card payments efficiently
Assisting with collegues in manage stock levels,
Handle phone enquiries professionally, providing information or directing calls appropriately
Collaborate with team members to complete daily tasks and ensure smooth in store operations
Requirements
Experi
Strong communication skills with the ability to engage confidently with diverse customers
Organised with excellent time management skills to handle multiple tasks efficiently
Basic maths skills for processing transactions accurately and managing stock counts
Knowledge of merchandising principles to enhance product presentation
Good phone etiquette and professional demeanour when interacting via telephone or in person
Demonstrated ability to upsell products tactfully without pressuring customers
Organisational skills to maintain a clean, well-stocked sales environment
Previous retail or customer service experience is preferred but not essential; training will be provided
This role offers an engaging work environment where your interpersonal skills can flourish while contributing positively to our team's success.