Job Description

Trade Counter Assistant

Location: Willesden, NW10 2JJ

Salary: 31,000 - 32,000

Hours: Monday - Friday 7:30am - 5:30pm, Alternate Saturdays 6:30am - 3:30pm

Join the team at

MP Moran

, a well-established, family-owned builders' merchant, at our Willesden branch. We're looking for a friendly and knowledgeable

Trade Counter Sales Assistant

to provide excellent customer service and ensure the smooth running of our busy trade counter.

Benefits:

Pension scheme Group life assurance up to 3x salary (subject to length of service) Complimentary breakfast daily Generous staff discount Cycle to work scheme Employee Assistance Programme Long Service Awards 20 days of annual leave plus bank holidays Your birthday off, every year

Responsibilities:

Provide a warm, professional welcome to all customers, offering knowledgeable advice and assistance. Manage in-store deliveries, both incoming and outgoing. Handle telephone enquiries promptly and communicate effectively with both customers and team members. Process customer orders and assist with stock replenishment. Respond positively and efficiently to customer requirements. Support periodic stock counts as needed.

Requirements:

Proven experience in delivering exceptional customer service A 'can do' attitude Solid knowledge of hardware products and building materials would be an advantage Strong communication skills with a confident, customer-first approach A team player who thrives in a busy, fast-paced environment Ability to manage tasks efficiently and remain motivated under pressure
Job Types: Full-time, Permanent

Pay: 31,000.00-32,000.00 per year

Benefits:

Company pension Cycle to work scheme Discounted or free food Employee discount Health & wellbeing programme Referral programme
Ability to commute/relocate:

London NW10 2JJ: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have builders merchant experience?
Experience:

Customer service: 2 years (required)
Work Location: In person

Reference ID: ETCA001