Job Description

Our

Thame

branch is looking to recruit for a Trade Counter Salesperson/ Shop Assistant.

The ideal candidates will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile.

In this position, you will play a key role in the sale of our full range of building supplies and therefore, previous sales experience in a merchant environment is essential for this role. Strong customer service experience is also essential for this role.

Responsibilities and Duties

Dealing with customers face to face and over the telephone.

Giving excellent customer service and sound product advice

Providing quotations for customers

Taking a proactive approach to sales, using every opportunity to make or increase a sale.

Qualifications and Skills

You will be working within a close-knit team and will be dealing with our customers on a daily basis. You will, therefore, need to be the person that our customers will look forward to seeing knowing that they will always receive excellent customer service and sound advice. You should also be enthusiastic, hardworking and have a positive attitude alongside:

Sales experience within a merchant environment is preferred for this role, as well as building supplies product knowledge.

Confident when dealing with customers.

The ability to build great customer relationships.

A good telephone manner, excellent communication, and interpersonal skills

Computer literate

Customer service experience - essential.

Benefits

In return, you can be a part of the UK's leading independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:

A competitive pay package.

Generous discretionary bonus scheme

Substantial staff discounts

Training and development opportunities

Holiday scheme which rewards length of service

Perkbox discounts

Contributory pension scheme

Financial Planning Support

Cycle to work scheme.

Free parking

Enhanced Maternity

Enhanced Paternity

Substantial Employee Discount

Employee Assistance Programme

Mental Health Support

MKM is the leading independent builders' merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 135 branches and over 3200 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family' for everyone. We hope you will join us on our journey!

Job Types: Full-time, Permanent

Benefits:

Additional leave Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Financial planning services Free parking On-site parking
Application question(s):

Have you worked in a sales role in a builders merchant before?
Work authorisation:

United Kingdom (required)
Work Location: In person