Job Description

We have an amazing opportunity for a Full Time Senior Sales Negotiator to join our team at our Tyseley branch in Birmingham.

Trade Sales Executive - Builders Merchants

Location: Tyseley, Birmingham
Salary: From 30,000 - 40,000 per annum
Hours: 46.5 hours per week, including some weekends

About Us:

Darlaston Builders Merchants (DBM) is one of the Midlands' leading suppliers of building, landscaping, civils, and DIY materials. Operating from six branches across the Black Country and Birmingham, our team of over 90 dedicated employees has built a strong reputation over 40 years by delivering exceptional service and high-quality products at competitive prices.
Our success is rooted in the relationships our staff build with both customers and suppliers. We pride ourselves on fostering a supportive work environment that values and encourages career progression.
We're now looking for a motivated and experienced Trade Senior Sales Negotiator to join our retail sales team at our Tyseley branch, helping to drive sales and profitability while providing top-tier customer service. They must have experience of co-ordinating transport. Career progression to Assistant Branch Manager for the right candidate.

Key Responsibilities:

Deliver outstanding customer service by engaging with customers and understanding their needs. Provide expert advice on products, pricing, and availability. Act as the go-to person for in-store customers, offering guidance and solutions. Build and manage customer relationships, proactively identifying sales opportunities. Prepare quotes, process orders, and follow up with customers to secure sales. Manage transactions efficiently using the till system, maintaining security awareness. Coordinate with the transport manager to ensure timely deliveries and responsible for co-ordinating two drivers based at the branch. Handle customer complaints professionally, providing prompt resolutions. Maintain a strong understanding of product ranges and industry trends. Uphold high standards of health and safety compliance, ensuring the safety of both staff and customers. Serve as the key point of contact for all health and safety duties, including regular updates and communication with management regarding safety protocols. Conduct monthly health and safety checks, identifying and addressing any potential hazards in the workplace. Serve as a Fire Marshal, ensuring safety and evacuation procedures are followed during emergencies. Hold First Aid duties, acting as the first responder in case of any workplace injuries or emergencies. Ensure that the work environment is kept clean, organized, and in compliance with health and safety standards. Provide guidance to staff and customers regarding safety procedures and practices. Assist with training employees on health and safety protocols when required.

Skills & Experience Required:

Previous experience in a builder's merchants, construction sales, or a similar trade environment. Strong customer service and communication skills. Ability to work both independently and as part of a busy team. Confidence in handling sales inquiries, quotations, and negotiations. Ability to thrive under pressure and meet sales targets. Good command of spoken and written English. Knowledge of health and safety procedures and practices in a retail environment is desirable. First Aid certification and Fire Marshal training is an advantage. Ability to take responsibility for ensuring all health and safety procedures are followed within the store.

What We Offer:

Competitive salary from 30,000 per annum. Pension scheme. Staff discount. 20 days annual leave plus bank holidays. Opportunities for career development within a growing company. Health and safety training, including Fire Marshal and First Aid courses.

Apply Now:

If you have the passion, experience, and drive to succeed in a fast-paced builders merchants' environment, we'd love to hear from you! This role offers a fantastic opportunity to grow your career while being part of a supportive and dynamic team.

Note: Candidates must have builders merchants experience and be based within the Birmingham or Solihull areas.
Potential progression to a management role

Working Hours

-Mon-Fri 7.30am till 5pm with requirement to work every other weekend

Job Types: Full-time, Permanent

Pay: 30,000.00-40,000.00 per year

Benefits:

Company pension Employee discount Store discount
Experience:

Purchasing: 1 year (preferred) Builders Merchants in Birmingham or Solihull: 2 years (required) Sales: 3 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person